Retail Ops & Admin Coordinator

Confidential; Devon and Torbay; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Company pension scheme

Employee discount

Cycle to Work scheme

Long service awards

Career prospects

Job summary

Confidential is seeking a proactive Sales & Operations Administrator to support Head Office and retail stores in a busy, fast-paced environment. This temporary-to-permanent role offers Monday to Friday hours and a chance to develop across operations, HR, recruitment and reporting.

You will handle data entry, maintain systems, support store queries, arrange travel, and contribute to training and Health & Safety reporting while building strong relationships across the business.

Qualifications

• Previous administration experience, ideally within a retail environment.
• Strong organisational skills with the ability to manage multiple priorities.
• High levels of accuracy and attention to detail.
• Excellent communication and interpersonal skills.
• Confident building relationships across all levels of the business.
• Proficient in Microsoft Office, particularly Word, Excel and PowerPoint.
• A proactive team player who thrives in a busy environment.

Responsibilities

• Data collection and accurate data entry across the department
• Providing operational support to stores and Head Office teams
• Acting as a first point of contact for store queries and directing enquiries where required
• Coordinating employee travel arrangements
• Creating and maintaining user accounts on internal systems
• Managing staff discount card administration
• Preparing and maintaining training documentation
• Recording and monitoring Health & Safety reports
• Producing and distributing business reports
• Supporting HR-related enquiries from Head Office and store colleagues
• Assisting with recruitment activity, including new store openings

Skills

Organisational skills

Communication skills

Interpersonal skills

Team player

Retail administration experience

Tools

Microsoft Office

Job description

Confidential is seeking a proactive Sales & Operations Administrator to support Head Office and retail stores in a busy, fast-paced environment. This temporary-to-permanent role offers Monday to Friday hours and a chance to develop across operations, HR, recruitment and reporting.

You will handle data entry, maintain systems, support store queries, arrange travel, and contribute to training and Health & Safety reporting while building strong relationships across the business.