Retail Operations Leader

rag & bone, Inc.; Greater London; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

rag & bone, Inc. is seeking an Operations Supervisor to ensure smooth store operations and an exceptional customer experience. You will support management direction, enforce policies, and coordinate daily tasks on a flex schedule to meet business needs.

You will oversee inventory, maintenance, IT systems, and communications, partnering with store leadership to drive brand standards and efficient processes. The role emphasizes leadership, accountability, and a proactive approach to problem

Qualifications

• 2-4 years of retail experience in an operations or management role.
• Ability to lift at least 30lbs, carry, push, pull, squat, kneel, twist, turn, climb, crawl, reach, and bend.
• Availability to work per the needs of the business.

Responsibilities

• Maintain Operational Excellence: Ensure store adherence to P & P and maintain knowledge of all P & P.
• Inventory Management: Supervise receiving/transfer/RTV, maximize storage, bi-annual inventory, cycle counts, manage discrepancies.
• Maintenance: Ensure assets are well represented and maintained per brand standards, coordinate maintenance issues.
• Communications: Disseminate corporate communications to the store team and communicate operational initiatives.
• IT Systems: Serve as store expert in core systems, educate staff on POS, troubleshoot with IT.

Skills

Authentic

Compassion

Customer Focus

Integrity and Trust

Interpersonal Savvy

Listening

Motivating Others

Decision Quality

Planning

Process Management

Time Management

Drive for Results

Business Acumen

Job description

rag & bone, Inc. is seeking an Operations Supervisor to ensure smooth store operations and an exceptional customer experience. You will support management direction, enforce policies, and coordinate daily tasks on a flex schedule to meet business needs.

You will oversee inventory, maintenance, IT systems, and communications, partnering with store leadership to drive brand standards and efficient processes. The role emphasizes leadership, accountability, and a proactive approach to problem