Retail Online Hub Assistant

Cats; Skipton; Hybrid; GBP 8,400 - 10,000; Part time

Benefits offered by this job

Health benefits

26 days annual leave + bank holidays

Salary Finance

Job summary

Cats in Skipton is seeking a Retail Online Hub Assistant to process and list donations on our donated online hub to maximise income. The role is permanent, 14 hours per week, including Mondays, at Skipton Superstore (Opening November 2026) and not remote based.

You will work with shop management and volunteers to ensure a robust operation and a positive customer experience. The ideal candidate has experience listing items online, good IT skills with MS Office, and strong communication.

Qualifications

• Experience listing and selling items on online platforms (professional or personal).
• Good IT skills; confident using MS Office (Word, Excel, Outlook).
• Ability to communicate effectively with employees at all levels within and outside the organisation.
• Self-motivated with a flexible, positive and resilient attitude.

Responsibilities

• Process and list donations on the donated online hub to maximise income.
• Collaborate with shop management and volunteers to deliver a robust operation and positive customer experience.

Skills

Listing online items

MS Office

Communication

Self-motivation

Job description

Team:Retail

Location:Skipton Superstore (Opening November 2026), please note thisisnota remotebasedrole

Work pattern:14 hours per weekto include each Monday

Salary:Up to £9,345.68 per annum

Contract:Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees,volunteersand supporters are using their kindness andexpertiseto make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Retail Online Hub Assistant:

• The succesful candidate will be responsible for processing and listing donations on the donated online hub to maximize our donated online income stream

• You will work collaboratively with shop management and volunteers to deliver a robust operation and positive customer experience

About the Retail team:

• Our retail operation consists of over 80 charity shops

• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

Whatwe’relooking for in our Retail Online Hub Assistant:

• experience of listing and selling items on online platforms (Professional or personal).

• good IT skills and confident using MS Office (Word, Excel, Outlook).

• ability to communicate effectively with employees written and verbal at all levels within and outside of the organisation.

• self-motivated with a flexible, positive, and resilient attitude.

What we can offer you:

• range of health benefits

• 26 days’ annual leave plus bank holidays, increasing with length of service

• Salary Finance, which empowers you to take control of your financial wellbeing

• and much more, which you can learn about here

Application closing date:22nd October 2026

Virtual interview date:TBC

If successful, your recruitment journey will include:

1. anonymised application form

1. virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.