Retail Merchandiser

Service Innovation Group UK; Telford, Eccleshall; On-site; GBP 20,000 - 26,000; Full time

Job summary

Service Innovation Group UK is seeking a Retail Merchandiser to visit retail stores and transform product displays into engaging shopping experiences. You will implement planograms, improve stock availability, and drive sales through visually appealing presentations.

The role requires strong relationship-building skills with store staff, a valid UK driver’s license, and a smartphone for reporting. It’s a field-based position that suits proactive, detail-oriented individuals.

Qualifications

• Must hold a valid UK driver’s license.
• Smartphone capable of store reporting and photo capture.
• Clear communication with in-store teams is essential.

Responsibilities

• Visit retail stores to implement client planograms and merchandising.
• Build positive relationships with store staff and key contacts.
• Ensure products are displayed as per instructions and stock issues are resolved.
• Communicate visit objectives and follow up on actions.
• Maintain high standards of presentation to support sales.
• Adapt quickly to changing priorities and store objectives.

Skills

Full UK Driver's License

Smartphone required

Store team communication

Job description

Are you a visionary with a flair for creativity and a passion for retail?

We are looking for a dynamic Retail Merchandiser to visit retail stores to transform our clients’ store displays into captivating experiences that delight customers and drive sales.As a key player in our team, you will craft visually appealing product presentations according to briefs set out by our client to ensure their merchandise shines.

If you thrive in a fast-paced environment and have an eye for detail, this is the perfect opportunity for you to make a significant impact and grow with us.

The Role

• Building positive relationships in retailers with key contacts to achieve SIG’s clientobjectivesand influence store sales performance.
• Effectively communicate with store staff to clearly define visitobjectivesand review changes and future action plans.
• Ensure client products are displayed and merchandised according to agreed planograms.
• Work with stores toidentifyand fix stock availability issues.
• Ensure all Point of Purchase/ Point of Saleitems are effectively displayed to maximise end user and consumer brand awareness to increase sales.
• Youmaybe requiredto store a small amount of stock & equipment at home for work use.
• Ability to adapt to change and react to short term activity objectives, delivering results positively and proactively.
• Work to KPI’s, set by SIG clients, working to increase performance of both personal and team goals.

Requirements

• Valid and Full UKDriver’sLicense.
• A smart phone to be able to complete store reporting.
• Ability to communicate with in store teams.

Why Work for Service Innovation Group?

At Service Innovation Group, we believe in doing business differently — and doing business right. We operate across Europe and beyond, supporting major brands and growth — while still offering the local autonomy, cultural insight, and personal connection that make work meaningful.

We are proud to be a certified B-Corp, meaning we’ve met rigorous standards of social and environmental performance, transparency, and accountability.

Our people-first culture has earned recognition from Great Place to Work for creating an inclusive, empowering, high-trust environment that our colleagues truly enjoy being a part of.

Sustainability and Purpose at Our Core : From supporting brands launching into new markets to integrating work-life balance and community impact, SIG doesn’t just deliver projects — we deliver purposeful work that makes a constructive difference .

We are delighted that we are an accredited Living Wage Employer. This means that every member of staff working at Service Innovation Group will earn a real Living Wage.

A People-Centred Culture : We invest in developing our teams, nurturing leadership, encouraging development, and fostering a workplace where every individual feels valued, empowered and proud to contribute. Join Service Innovation Group UK and become part of a business that values you as much as the clients we serve.

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