Retail Merchandiser

Expd8 Limited; Lenborough; On-site; GBP 18,000 - 24,000; Full time

Job summary

Expd8 Limited is seeking a Retail Merchandiser to deliver high-quality field activity across assigned retail stores. You will set up, maintain and check product displays, following client briefs, SLAs and quality standards.

Daily you will visit stores, capture photos, and submit concise reports to support client reporting. You will work independently with regular contact from your District Team Leader, ensuring timely visits, safe displays and strong relationships with store staff.

Qualifications

• Experience in merchandising, retail, or customer service.
• Strong communication skills and reliability.
• Ability to follow planograms and client guidelines.
• Proactive in reporting and updating progress using digital tools.

Responsibilities

• Visit assigned stores on schedule to set up and maintain product displays.
• Follow planograms and client guidelines for each visit.
• Ensure displays are safe, compliant and well-presented.
• Take clear photos and write short reports after each visit.
• Notify Team Leader of issues such as missing stock or access problems.
• Build good relationships with store staff and represent the company professionally.
• Complete all store visits on time and keep displays looking their best.

Skills

Merchandising

Retail

Customer service

Communication

Tools

Smartphone

Tablet

Job description

As a Retail Merchandiser, you will be responsible for delivering high-quality field activity across assigned retail stores. You will set up, maintain, and check product displays to make sure each visit is completed accurately, safely, and on time, in line with client briefs, service level agreements, and quality standards. Working in the store, the Retail Merchandiser will follow daily schedules and client instructions, using your judgement and attention to detail to deliver consistent in-store execution. You will work independently while keeping in regular contact with your District Team Leader to flag any risks, resolve issues, and keep activity on track. As the Retail Merchandiser you will also act as the eyes and ears in store, providing clear written updates and photographs that support client reporting, insight, and continuous improvement. What You Will Do:

• Visit assigned stores on schedule to set up and maintain product displays
• Follow instructions (planograms) and client guidelines for each visit
• Make sure displays look great, are safe, and meet company and legal standards
• Take clear photos and write short reports after each visit using company systems
• Let your Team Leader know if you run into problems (like missing stock or access issues)
• Build good relationships with store staff and represent the company professionally
• Keep up with any required training or certifications
• Complete all store visits on time
• Follow instructions and keep displays looking their best
• Experience in merchandising, retail, or customer service
• Good at organizing your own work and managing your time
• Comfortable working on your own and following instructions
• Good communication skills
• Able to use a smartphone or tablet for reporting
• Understand basic health and safety
• Be honest, respectful, and positive
• Build strong relationships and work well with others
• Get things done efficiently and reliably
• Always look for ways to improve
• eXPD8 is proud to be ranked as the top field marketing employer in the Financial Times' UK Best Employers 2025 & 2026 list, celebrating our commitment to a supportive and empowering workplace! We are one of the UK's largest field marketing agencies, with over 20 years of experience supporting many iconic brands and retailers.
• Monday: 08:00 - 10:00
• Wednesday: 08:00 - 10:00
• Thursday: 08:00 - 10:00
• Friday: 08:00 - 10:00