Retail Manager Nars - John Lewis Leeds (37.5 Hours)

SHISEIDO; Leeds; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

30 days holiday

Generous discretionary commission

5% employer pension contribution

Product allocation & discount

Parental allowance

Life Assurance

Employee referral bonuses

Retail Trust access

Annual performance reviews

Job summary

NARS, part of the SHISEIDO Group, is seeking a Retail Manager to lead the counter at John Lewis Leeds. You will coach a small team, manage performance and deliver exceptional artistry and customer service daily.

The role focuses on driving sales, building brand loyalty and collaborating with Area Manager, Education and HR to implement business plans and training that bring the NARS vision to life. This permanent, full-time position offers 37.5 hours per week, competitive benefits and a pathway

Qualifications

• Retail management experience required.
• Strong artistry experience, ideally with a qualification.
• Ability to communicate effectively with Area Sales & Education Manager on business performance.
• Ability to drive KPIs and sales targets within the team.
• Excellent communicator with experience coaching and developing others.

Responsibilities

• Inspire and motivate a small team to deliver customer engagement and strong connections with clients.
• Develop the team to achieve KPIs and drive sales targets.
• Collaborate with Area Manager, Education and HR to build a business plan and KPI strategy.
• Represent NARS brand values and artistry to enhance client experience.

Skills

Retail management

Artistry

Communication

KPIs

Coaching

Job description

Retail Manager - NARS

WHO WE ARE

Sophisticated, witty and effortlessly chic, NARS embraces individuality, providing the vivid colour and luxurious texture needed to express personal visions of beauty.

Created in 1994 by the iconoclastic makeup artist François Nars, the brand has become a modern cult classic, synonymous with artistry, exquisite design, richly adventurous colour and witty irreverence. With counters across the UK & Ireland and a growing network of standalone stores, NARS is the brand to join for those who want to focus on the future.

We are part of the Shiseido Group, and in joining NARS you will not only receive innovative and artistry led training, a generous discount on our award winning products and the chance to be part of a fast growing brand - you join an incredible group network of brands, where developing our people is at the heart of our business.

YOUR NEXT ROLE : Retail Manager NARS (John Lewis Leeds, 37.5 Hours Per Week, Permanent)

NARS inspires self-expression, creativity and artistry - bringing high-fashion, high-style and forward thinking to beauty. As a Retail Manager you will be bringing this vision to our customers on counter. Your passion for artistry, service and leading people is key, we are looking for someone who is confident and experienced in managing a business, coaching and developing a team and is ready to embody the NARS way in everything they do.

YOUR RESPONSIBILITIES

Being a Retail Manager brings with it diverse day to day activities.

You will inspire and motivate your small team to be the best they can, everyday. Through your leadership you will develop the team to deliver our customer engagement approach and create strong connections with our customers through brand history and high performance formulas, encouraging them to identify and maximise sales opportunities. You'll be empowered to take accountability for driving your business. Thinking outside of the box, you'll use your networking skills to connect with external partners to recruit new customers whilst engaging existing customers and securing brand loyalty to not only NARS but you as an Artist.

We'll ensure you have all the tools you need to achieve your goals, and you'll partner closely with your Area Manager, Education and HR to build a business plan that will drive those KPIs across your team and deliver results. As a NARS Artist and Retail Manager, you have the power to change the way a client feels about themselves through your actions, communication and the connections that you make. This will be your daily commitment to your clients and yourself.

YOUR BACKGROUND

• Retail Management experience
• Strong experience in artistry, ideally with a qualification
• Ability to communicate effectively with Area Sales & Education Manager on business performance
• Ability to drive KPIs and sales targets within the team
• Excellent communicator
• Experience in coaching and developing others

BENEFITS YOU'LL LOVE

• 30 days holiday, including bank holidays, increasing with service
• Generous discretionary commission scheme
• Contributory pension scheme - 5% employer contribution
• Generous product allocation & discount
• Enhanced parental allowance
• Life Assurance up to x2 your salary
• Employee referral bonuses
• Access to Retail Trust
• Annual performance and development reviews so you know your career is going in the right direction

OUR VALUES

• THINK BIG
• TAKE RISKS
• HANDS ON
• COLLABORATE
• BE OPEN
• ACT WITH INTEGITY
• BE ACCOUNTABLE
• APPLAUD SUCCESS

INCLUSION HEROS

Together, we can build a vibrant and dynamic team that reflects the diverse world we serve.

We are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success.

We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability or religion and are proud to promote a culture which supports and appreciates people from all backgrounds. We are always open to flexible working, part time arrangements and any adjustments which you might need to get the best experience whilst at work.

We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion.

We are proud to be recognised as a disability confident employer and have a number of internal employee forums which promote advocacy for our teams. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.

OUR HIRING PROCESS

Once you have applied for the role, we will screen your CV. We will do our best to get back to all candidates who apply, however in some cases it may not be possible due to the high volume of applications. If you have not heard back from us within 30 days of your application, unfortunately this may be you have not been successful on this occasion.

If your CV is shortlisted, then you will be contacted by the hiring manager to explore your motivation, suitability and role expectations. Successful applicants will be invited to at least 1 interview. Preferably, we would like to meet you in person and give you the opportunity to test your commute as well as see your potential place of work! If you are successful at interview, you will be required to have an instore trade test.

All applicants must have the right to live and work in the UK.