Retail Manager

Mass Bazar; Walsall; On-site; GBP 31,300 - 42,000; Full time

Job summary

Mass Bazar in Walsall is seeking an experienced Retail Manager to oversee daily grocery operations, stock, staff, and customer service across groceries, meat, vegetables, fruits, and fish.

You will lead procurement, pricing, merchandising, recruit and train the team, monitor sales performance, ensure health and safety compliance, and drive profitability.

Starting immediately, this full-time role offers opportunities in a multicultural retail environment with room to grow within the business.

Qualifications

• Experience in retail management or grocery retail.
• Strong leadership and staff management.
• Good organisational, communication, and customer service skills.
• Ability to work in a fast-paced retail environment.
• Basic financial and stock management knowledge.

Responsibilities

• Manage procurement, stock control, pricing, and merchandising.
• Ensure quality standards and customer satisfaction.
• Recruit, train, and evaluate staff.
• Monitor sales and implement profitability strategies.
• Maintain health and safety compliance.
• Analyse market trends to guide purchasing and promotions.
• Prepare and manage budgets and control costs.
• Maintain a clean and well-organised retail environment.

Skills

Leadership

Staff management

Organisational skills

Communication

Customer service

Fast-paced environment

Financial basics

Stock management

Job description

We are seeking an experienced and motivated Retail Manager to oversee the daily operations of our grocery retail business. The successful candidate will manage stock, staff, sales performance, and customer service across a wide range of product categories including grocery items, meat, vegetables, fruits, and fish..

Key Responsibilities

• Manage procurement, stock control, pricing, and merchandising across all product categories..
• Ensure goods and services meet quality standards and customer expectations..
• Supervise, recruit, train, and evaluate staff performance..
• Monitor sales performance and implement strategies to improve profitability..
• Maintain compliance with health and safety regulations and other legal requirements..
• Analyse market trends and customer demand to support purchasing and promotional decisions..
• Prepare and manage budgets, monitor financial performance, and control operational costs..
• Ensure a clean, safe, and well-organised retail environment..

Requirements

• Previous experience in retail management, grocery retail, or a similar supervisory role..
• Strong leadership and staff management skills..
• Good organisational, communication, and customer service abilities..
• Ability to work effectively in a fast‑paced retail environment..
• Basic financial and stock management knowledge.

Experience: Required
Employment: Full-time
Salary: £31,300 – £42,000 yearly
Starting time: Immediate start!

About Mass Bazar:
Walsall Mass Bazar is a multicultural food retailer offering fresh fruits, vegetables, groceries, international cuisines, household essentials, and professionally prepared meats. We serve diverse communities with quality products and excell