Retail Manager

Select Appointments; Heacham; On-site; GBP 30,000 - 35,000; Full time

Job summary

A well-established retail and coffee shop business is seeking a dynamic Retail Manager to lead daily operations in Heacham. This exciting role involves overseeing a dedicated team, ensuring exceptional customer service, and implementing sales strategies to drive revenue. With a focus on visual merchandising and marketing initiatives, you'll play a key role in creating an engaging shopping and dining experience. If you're passionate about retail and thrive in a fast-paced environment, this opportunity is perfect for you!

Qualifications

• Proven experience in retail management with strong leadership skills.
• Passion for customer service and creating memorable experiences.

Responsibilities

• Oversee daily operations of the retail store and coffee shop.
• Lead and motivate a team to provide exceptional customer service.

Skills

Retail Management

Leadership

Customer Service

Organisational Skills

Multitasking

Social Media Marketing

Tools

Point-of-Sale Systems

Retail Software

Job description

Retail Manager
Heacham, Norfolk, UK
Salary: £30,000 - £35,000 (DOE)

Are you an experienced retail manager looking for an exciting new challenge? Do you thrive in a dynamic environment where retail, hospitality, and exceptional customer service come together?

A well-established retail and coffee shop business in Norfolk is seeking a Retail Manager to oversee daily operations. This is an excellent opportunity to lead a dedicated team and deliver an outstanding shopping and dining experience.

Key Responsibilities:

• Oversee the daily operations of the retail store and coffee shop.
• Lead, train, and motivate a team to provide exceptional customer service.
• Develop and implement sales strategies to achieve revenue targets.
• Curate and maintain engaging merchandise displays.
• Manage inventory levels and liaise with suppliers.
• Plan and execute marketing initiatives and promotional events.
• Oversee social media accounts, creating engaging content to drive interest.
• Ensure full compliance with health and safety regulations.

What We’re Looking For:

• Proven experience in retail management.
• Strong leadership and team management skills.
• Passion for customer service and delivering memorable experiences.
• Excellent organisational and multitasking abilities.
• Proficiency with point-of-sale systems and retail software.
• A creative eye for visual merchandising.
• Knowledge of health and safety regulations.
• Experience managing social media marketing.

Desirable Skills & Experience:

• Experience in managing a coffee shop or café.
• Knowledge of interior design and home décor trends.
• Marketing and promotional expertise.
• Understanding of tourism, gifting, and interiors industries.
• Financial management skills, including budgeting and forecasting.

If this sounds like your ideal position then get in touch with Anastasiia at Select Recruitment for more information, or apply now!