Retail Manager

Listers; Cheltenham; On-site; GBP 50,000 - 65,000; Full time

Job summary

A leading motor retailer is seeking a Retail Manager for their Lexus Dealership in Cheltenham. The role involves developing sales gross profit, advising customers on finance and insurance, and supporting the sales team. The position offers a competitive salary and a range of benefits.

Benefits

25 days holiday plus bank holidays

Company pension

Wellness programme

Sick pay

Group life insurance

Staff discount on car servicing

Discounts on retailers, restaurants, cinemas, and holidays

Long service and loyalty incentives

Staff referral scheme

Free/on-site parking

Qualifications

• Experience in retail management or sales management.
• Confident in discussing financial requirements.
• Outstanding record of sales achievement, especially in finance.

Responsibilities

• Discuss financial requirements with customers.
• Advise on finance, insurance, and warranties.
• Ensure documentation is accurate and FCA compliant.

Skills

Sales achievement

Customer service

Organizational skills

Job description

Job Introduction

We are currently recruiting for a Retail Manager to join our Lexus Dealership in Cheltenham. The hours of work are 8:30am to 6pm, Monday to Friday, with a day off during the week. Additionally, you will work every other weekend: 8:30am to 5pm on Saturdays and 10am to 4pm on Sundays.

OTE up to £60,000 plus benefits including a company car.

Within each of our dealerships, we have specialists who can guide and offer customers comprehensive support in all their vehicle financing and insurance requirements.

As a Retail Manager with Listers, you will develop all aspects of sales gross profit, focusing on finance, insurance, and value-added products. You will be central to handling customer inquiries and supporting the sales team.

Role and Responsibilities

• Discussing the financial requirements of our customers.
• Advising customers on finance, insurance, warranties, and other services offered by our dealerships.
• Ensuring customers have a clear understanding of their obligations.
• Working closely with sales team members and providing coaching and assistance.
• Proposing financial agreements to our nominated lenders.
• Ensuring all documentation is accurate and FCA compliant.

About you

• You may be an existing retail manager, sales manager, sales controller, or seeking your first management role.
• You will be confident in discussing and identifying individual or company requirements.
• You have an outstanding record of sales achievement, especially in finance sales performance.
• Highly organized to ensure all paperwork is correct and FCA compliant.
• Experience in motor trade, automotive, or car dealership is preferred but not essential, as full training will be provided.

What we offer

• 25 days holiday plus bank holidays
• Company pension
• Wellness programme
• Sick pay
• Group life insurance
• Staff discount on car servicing
• Listers benefits – discounts on retailers, restaurants, cinemas, and holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer, and professional qualifications
• Free/on-site parking
• Company events

Why Listers?

Founded in 1979, Listers Group is one of the largest privately and family-owned motor retailer groups in the UK. Our success is driven by our team of over two and a half thousand dedicated employees. We represent some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk, and Yorkshire. We support our employees' growth in all areas of the business. If you're seeking a career in the motor trade, automotive, or car dealership sector, please apply today. You can also join our Talent Bank for similar opportunities.