Retail Manager

Warren James Jewellers; Bromley; On-site; GBP 25,000 - 35,000; Full time

Job summary

Warren James Jewellers is seeking a Retail Manager for our Bromley shop. The ideal candidate will manage daily operations, inspire a small team, and promote sales by creating an engaging customer experience. This role offers a full-time contract with generous benefits including holidays and a staff discount.

Benefits

28 days holiday a year

33 days holiday after 5 years

Staff discount on jewellery purchases

Monthly pay

Incentives and treats throughout the year

Qualifications

• Experience in retail management or hospitality.
• Ability to display a genuine passion for jewellery and customer service.
• Self-motivated with good leadership and people skills.

Responsibilities

• Manage day-to-day operations and maximising sales.
• Create a welcoming environment and develop a small sales team.
• Maintain excellent knowledge of jewellery.

Skills

Customer service

Leadership

Communication

Organizational skills

Attention to detail

Job description

Retail Manager - Bromley

Warren James is on the lookout for a Shop Manager - someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.

About us:

At Warren James we are a company made up of real people who care about what we do and know how to do a great job.

Our strong family values and amazing value offer have been the cornerstone of our business structure since our incorporation in 1979 and we care about our customers and staff alike – you are known by name, not a number.

From the ground up starting with one single shop, but with a great belief and dedication from our people, Warren James has grown into the UK’s largest independently owned and trusted retail jeweller.

Operating from over 200 shops Nationwide and online shopping through our website – both online and instore we are committed to looking after our ever-growing customer community.

This is a great opportunity to manage one of our shops and join one of the UK’s best loved jewellery brands – help us spread our passion and enthusiasm for customers and our jewellery.

The Retail Manager Role:

Operating within Warren James policies, procedures and processes, manage and take responsibility for the day-to-day operations of a designated shop and small team to maximise sales, customer numbers and team potential

• Create a welcoming environment & great one to one customer experiences
• Motive and develop a small sales team to reach their full potential
• Set a good example in everything you do
• Develop and maintain an excellent knowledge of our jewellery

The Retail Manager Essentials:

• Experience in retail management or hospitality
• An ability to display a genuine passion for jewellery and customer service
• Promote a smart and well-groomed appearance – essential in reflecting our company’s public image
• A necessity to love wearing Warren James jewellery
• Self-motivated with good leadership and people skills
• Confident communicator with good organisational skills
• Attention to detail in everything you do
• Jewellery knowledge isn’t required as training is provided

The Benefits:

• Full time contract
• 28 days holiday a year and after 5 years you’ll receive 33 days a year (including 8 Bank Holidays)
• Monthly pay straight into your bank account at the end of every month
• Staff discount on your WJ jewellery purchases
• Incentives and treats throughout the year

If you’ve got what it takes and are passionate and enthusiastic about customers and sales…

we would love to hear from you - Click below to apply