Retail Logistics Leader — Charity Impact & Growth

DOROTHY HOUSE; Corsham; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Bonus scheme

Annual leave with bank holidays

Training and development program

Pension with Life Assurance

Colleague discount across 30 stores

Mileage allowance

Mindful Employer Charter

Job summary

Dorothy House Hospice is seeking a Retail Logistics Manager in Corsham, Wiltshire. You will lead the retail logistics operation through Team Leaders and leads, driving performance across warehouse, distribution, van operations, house clearance, recycling and waste management to maximise income.

The role requires proven leadership in logistics/warehousing with a track record of delivering improvements, managing budgets and ensuring safety and compliance.

Qualifications

• Experience leading logistics, warehousing, distribution or transport teams.
• Ability to analyse operational performance and implement measurable improvements.
• Experience managing budgets, resources and performance targets.
• Understanding of health and safety, compliance and risk management in operations.
• Experience leading change programmes and continuous improvement initiatives.

Responsibilities

• Lead the performance, capability and development of Dorothy House's retail logistics function.
• Drive performance across warehouse operations, stock distribution, van logistics, house clearance, recycling and waste management.
• Ensure donated and new goods stock flow efficiently; predict volumes and maximise product availability.
• Manage fleet utilisation, routing, capacity planning, compliance and resilience across vehicle operation.
• Develop house clearance and recycling services to maximise income, sustainability and customer satisfaction.
• Set and monitor KPIs; analyse data and identify opportunities for improvement and cost efficiencies.
• Lead continuous improvement initiatives to enhance productivity, service quality and commercial performance.
• Manage budgets, resources and operational planning to deliver value for money and strong outcomes.
• Ensure high standards of health, safety, compliance and risk management across logistics operation.

Skills

Leadership/People management

Operational performance

Stakeholder management

Budget & cost control

Analytical mindset

Education

Professional qualification in logistics/operations

Job description

Dorothy House Hospice is seeking a Retail Logistics Manager in Corsham, Wiltshire. You will lead the retail logistics operation through Team Leaders and leads, driving performance across warehouse, distribution, van operations, house clearance, recycling and waste management to maximise income.

The role requires proven leadership in logistics/warehousing with a track record of delivering improvements, managing budgets and ensuring safety and compliance.