Retail Floor Manager — Lead Teams, Merch & Performance

Frasers Group; Greater London; On-site; GBP 37,000 - 45,000; Full time

Benefits offered by this job

28 Days Holiday

Uniform discount

Gym membership

Frasers 1200 Scheme

Group discounts across Frasers Group

Job summary

Sports Direct is seeking an experienced Floor Manager to lead store floors, drive exceptional customer experience and deliver strong retail performance. You will manage teams, coach staff on service standards, and maintain visual merchandising aligned with the Sports Direct brand.

The role offers a basic salary of £41,053 per annum with bonus schemes including monthly, quarterly and annual bonuses, plus additional incentives and discounts across Frasers Group brands.

Qualifications

• Recent managerial experience in retail.
• Passion for retail and people.
• Confident leader who can motivate and challenge others to deliver.
• Detail oriented.
• Ability to communicate at all levels.
• Desire to be the best and promote company values.

Responsibilities

• Lead and manage teams across floors in the store.
• Train staff to deliver world-class customer experiences.
• Create an engaging working environment for colleagues.
• Provide on the spot feedback and celebrate success.
• Maintain visual merchandising standards aligned with the brand.
• Drive store performance and meet commercial goals.

Skills

People leadership

Retail management

Customer service

Visual merchandising

Team training

Job description

Sports Direct is seeking an experienced Floor Manager to lead store floors, drive exceptional customer experience and deliver strong retail performance. You will manage teams, coach staff on service standards, and maintain visual merchandising aligned with the Sports Direct brand.

The role offers a basic salary of £41,053 per annum with bonus schemes including monthly, quarterly and annual bonuses, plus additional incentives and discounts across Frasers Group brands.