Retail Floor Manager – Elevate Customer Experience

ARNE Ltd; Liverpool; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

32 Days Holiday (incl. Bank Holidays)

Birthday off

Staff discount

Uniform allowance

Annual and quarterly bonus schemes

Health Cash Plan

Life assurance 5x salary

Cycle to Work Scheme

Tech Scheme

Employee Assistance Programme

Job summary

ARNE Ltd in Liverpool ONE is seeking an attentive Floor Manager to join the Retail Team during our peak trading period, welcoming customers, sharing our story and delivering the memorable service we are known for.

Reporting to the Store Manager, you will help drive daily operations, stock management, merchandising, and training of new team members, while upholding brand standards and supporting sales goals.

Qualifications

• Previous experience in a retail environment, preferably in a supervisory or keyholder role.
• Strong communication and interpersonal skills.
• Keen interest in fashion and retail.
• Ability to work flexible hours, including weekends and holidays.
• Proactive attitude and ability to work independently.
• Strong organisational skills and attention to detail.

Responsibilities

• Open and close the store, ensuring everything is secure and ready for trading each day.
• Assist in managing daily operations, including stock management and visual merchandising.
• Deliver exceptional customer service, engaging with customers to enhance their shopping experience.
• Support the team in achieving sales goals and key performance indicators.
• Help with training and mentoring new team members.
• Act as a point of contact for shift-related issues in the absence of management.
• Always maintain the cleanliness and presentation of the store.

Skills

Retail experience

Supervisory experience

Communication skills

Attention to detail

Organizational skills

Flexibility

Independent worker

Proactive attitude

Job description

ARNE Ltd in Liverpool ONE is seeking an attentive Floor Manager to join the Retail Team during our peak trading period, welcoming customers, sharing our story and delivering the memorable service we are known for.

Reporting to the Store Manager, you will help drive daily operations, stock management, merchandising, and training of new team members, while upholding brand standards and supporting sales goals.