Retail Floor Leader — Drive Sales & Inspire Teams

B&M Retail Limited; Hounslow; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Store discount

Colleague discounts

Hospitality benefits

Job summary

B&M Retail Limited in Acton is seeking a Floor Manager to lead the shop floor, drive performance, and deliver an outstanding customer experience in a fast-paced retail environment.

This permanent, full-time role requires flexibility across days, evenings and weekends, with a hands-on leadership style and a focus on coaching your team to achieve strong results. You’ll stay customer-focused, keep standards high, and collaborate with colleagues to grow the business.

Qualifications

• Experience leading a team in fast-paced retail or hospitality.
• Ability to motivate and inspire others.
• Maintaining high store and merchandising standards.
• Strong focus on results, targets and customer experience.
• Hands-on attitude and readiness to roll up sleeves.

Responsibilities

• Take charge of the shop floor, keeping standards high and customers happy
• Lead, energise and support your team to perform at their best
• Drive sales and KPIs, spotting opportunities to improve performance
• Stay one step ahead, plan, adapt and react to the pace of the day
• Help your team grow through coaching, feedback and support

Skills

Team leadership

Staff motivation

Customer focus

Sales driving

Performance coaching

Job description

B&M Retail Limited in Acton is seeking a Floor Manager to lead the shop floor, drive performance, and deliver an outstanding customer experience in a fast-paced retail environment.

This permanent, full-time role requires flexibility across days, evenings and weekends, with a hands-on leadership style and a focus on coaching your team to achieve strong results. You’ll stay customer-focused, keep standards high, and collaborate with colleagues to grow the business.