Retail Floor Associate — Staff Discount & Growth

JD Sports Fashion; Dumfries; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Staff discount

Personal development opportunities

Career progression

Job summary

JD Sports Fashion is seeking a Store Colleague to deliver exceptional customer experiences on the shop floor. You’ll greet customers, maintain displays, replenish stock, and support everyday store operations with a can-do attitude.

You’ll work as part of a fast-paced team, helping customers feel valued while upholding our high presentation standards and policies. Join a brand known for trends and energy across the retail landscape.

Qualifications

• Experience delivering friendly, helpful service to customers.
• Ability to adapt communication style to different customers.
• Strong teamwork and collaboration in a fast-paced retail environment.
• Good organisation to manage tasks and displays.
• Eagerness to learn store processes and operate systems.

Responsibilities

• Deliver a welcoming experience and assist customers with product information.
• Identify customer needs and recommend suitable products.
• Maintain high standards of customer service.
• Keep shop floor displays clean, presentable and well stocked.
• Replenish stock and ensure items are correctly displayed.
• Process transactions and assist with deliveries as required.
• Use in-store systems to support daily operations.
• Follow health and safety policies at all times.
• Collaborate with colleagues to run the store smoothly.
• Take on additional duties as needed.

Skills

Customer service

Communication

Teamwork

Organisational skills

Willingness to learn

Job description

JD Sports Fashion is seeking a Store Colleague to deliver exceptional customer experiences on the shop floor. You’ll greet customers, maintain displays, replenish stock, and support everyday store operations with a can-do attitude.

You’ll work as part of a fast-paced team, helping customers feel valued while upholding our high presentation standards and policies. Join a brand known for trends and energy across the retail landscape.