Store Colleague: Elevate Experience & Sales

JD Sports Fashion

Manchester

On-site

GBP 19,000 - 23,000

Full time

33 hours ago
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Benefits offered by this job

Staff discount
Personal development opportunities

Job summary

JD Sports Fashion is looking for a Store Colleague to greet and assist customers on the shop floor, keep displays sharp, replenish stock, and maintain high service standards. You will work as part of a quick, collaborative team to ensure customers feel valued and excited about our products.

In this role you will process transactions, use in-store tech, and follow health and safety procedures while upholding the JD standard of presentation and customer care.

Qualifications

  • Experience in retail or customer service is preferred.
  • Good communication and people skills.
  • Ability to work well in a fast-paced team environment.

Responsibilities

  • Deliver a positive and welcoming experience for customers and provide product information.
  • Identify customer needs, recommend suitable products, and promote extras to help hit sales targets.
  • Maintain high standards of customer service and store presentation.
  • Keep fixtures, displays, and stock areas clean, organized and well presented.
  • Replenish stock and ensure products are available and clearly displayed.
  • Process transactions, handle cash, and assist with deliveries as required.
  • Use in-store systems to support customer enquiries and daily store ops.
  • Follow company policies, health and safety rules at all times.
  • Collaborate with colleagues to ensure smooth day-to-day store operations.

Skills

Customer service
Communication
Teamwork
Sales awareness

Job description

JD Sports Fashion is looking for a Store Colleague to greet and assist customers on the shop floor, keep displays sharp, replenish stock, and maintain high service standards. You will work as part of a quick, collaborative team to ensure customers feel valued and excited about our products.

In this role you will process transactions, use in-store tech, and follow health and safety procedures while upholding the JD standard of presentation and customer care.

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