Store Colleague: Elevate Experience & Sales

JD Sports Fashion; Manchester; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Staff discount

Personal development opportunities

Job summary

JD Sports Fashion is looking for a Store Colleague to greet and assist customers on the shop floor, keep displays sharp, replenish stock, and maintain high service standards. You will work as part of a quick, collaborative team to ensure customers feel valued and excited about our products.

In this role you will process transactions, use in-store tech, and follow health and safety procedures while upholding the JD standard of presentation and customer care.

Qualifications

• Experience in retail or customer service is preferred.
• Good communication and people skills.
• Ability to work well in a fast-paced team environment.

Responsibilities

• Deliver a positive and welcoming experience for customers and provide product information.
• Identify customer needs, recommend suitable products, and promote extras to help hit sales targets.
• Maintain high standards of customer service and store presentation.
• Keep fixtures, displays, and stock areas clean, organized and well presented.
• Replenish stock and ensure products are available and clearly displayed.
• Process transactions, handle cash, and assist with deliveries as required.
• Use in-store systems to support customer enquiries and daily store ops.
• Follow company policies, health and safety rules at all times.
• Collaborate with colleagues to ensure smooth day-to-day store operations.

Skills

Customer service

Communication

Teamwork

Sales awareness

Job description

JD Sports Fashion is looking for a Store Colleague to greet and assist customers on the shop floor, keep displays sharp, replenish stock, and maintain high service standards. You will work as part of a quick, collaborative team to ensure customers feel valued and excited about our products.

In this role you will process transactions, use in-store tech, and follow health and safety procedures while upholding the JD standard of presentation and customer care.