Retail Floor Associate - Customer Experience & Sales

JD Group; Staines-upon-Thames; Vor Ort; GBP 12.000 - 18.000; Vollzeit

Zusammenfassung

JD Group in the United Kingdom is seeking a friendly retail teammate to greet customers, offer product information, and support sales opportunities on the shop floor.

You will maintain high standards of presentation, replenish stock, process transactions, handle cash and deliveries, follow health and safety rules, and collaborate with colleagues to keep the store running smoothly in a fast-paced environment.

Qualifikationen

• Experience in customer service is preferred.
• Comfort with working in a busy retail environment.
• Ability to engage with customers and resolve inquiries.

Aufgaben

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.
• You’ll play an active role on the shop floor by greeting customers confidently, keeping displays looking sharp, replenishing stock, and maintaining high service and presentation standards.
• With a positive attitude, great teamwork, and a passion for helping people, you’ll help keep the store running smoothly and showcase the high standards we are known for.

Kenntnisse

Customer service

Sales

Teamwork

Communication

Adaptability

Attention to detail

POS system

Tools

POS system

Jobbeschreibung

JD Group in the United Kingdom is seeking a friendly retail teammate to greet customers, offer product information, and support sales opportunities on the shop floor.

You will maintain high standards of presentation, replenish stock, process transactions, handle cash and deliveries, follow health and safety rules, and collaborate with colleagues to keep the store running smoothly in a fast-paced environment.