Retail Floor Associate: Customer Experience & Sales

JDSports; Biggleswade; On-site; GBP 12,000 - 15,000; Full time

Job summary

JD Sports in Biggleswade is seeking a Store Colleague to deliver outstanding service on the shop floor. You will greet customers, keep displays sharp, replenish stock, and maintain high standards of presentation and cleanliness.

With a positive attitude and strong teamwork, you will support daily store operations, process transactions, and help customers find the right products. This is a solid start to a retail career with room to grow.

Qualifications

• A friendly approachable manner with customers.
• Ability to adapt communication style to different people.
• Willingness to learn company processes and procedures.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills

Customer service

Communication

Teamwork

Sales awareness

Organisation

Job description

JD Sports in Biggleswade is seeking a Store Colleague to deliver outstanding service on the shop floor. You will greet customers, keep displays sharp, replenish stock, and maintain high standards of presentation and cleanliness.

With a positive attitude and strong teamwork, you will support daily store operations, process transactions, and help customers find the right products. This is a solid start to a retail career with room to grow.