Retail Expert

Dyson; Bicester; On-site; GBP 21,000 - 26,000; Full time

Job summary

Dyson Retail Expert in Bicester Village captivates visitors with Dyson technology, delivering premium service and tailored advice to an international audience.

You’ll translate complex features into clear benefits, support stock management and demonstrations, and collaborate with village partners to maintain an engaging store. This role blends technology passion with luxury retail excellence, shaping memorable customer journeys from entry to purchase.

Qualifications

• Become a trusted authority on Dyson technology.
• Explain product features and benefits to an international customer base.
• Provide premium service in a luxury retail environment.

Responsibilities

• Become a trusted authority on Dyson technology.
• Welcome customers warmly and provide tailored advice.
• Deliver immersive product demonstrations that showcase Dyson engineering.
• Maintain a visually stunning store environment aligned with Dyson’s elevated brand presence.
• Monitor stock levels and assist with replenishment.
• Collaborate with colleagues and Bicester Village retail partners for a seamless customer journey.

Skills

Product Knowledge

Customer Engagement

Multi-language Support

Sales Demonstrations

Store Presentation

Job description

Our team in Bicester Village is often the very first encounter visitors have with the Dyson brand. In a high-footfall, tourism-driven environment, creating a memorable first impression is essential. Here, every interaction matters-not simply to drive sales, but to shape a remarkable experience that begins a long-lasting relationship with Dyson.

Key Responsibilities

• Product Expertise Become a trusted authority on Dyson technology. Understand each product's features and benefits, and confidently explain how they meet the needs of a diverse, international customer base.
• Customer Engagement Welcome customers warmly and provide tailored, personable advice-understanding that Bicester Village visitors often value premium service, efficient interactions, and multi-language or culturally aware support.
• Sales & Demonstrations Deliver immersive product demonstrations that capture attention in a fast-paced retail setting. Showcase Dyson's unique engineering to inspire excitement and drive informed purchase decisions.
• Store Presentation Maintain a visually stunning store environment aligned with the high standards expected in Bicester Village. Ensure displays are engaging, accessible, and representative of Dyson's elevated brand presence.
• Stock Management Monitor stock levels closely to meet the demands of both planned visits and spontaneous high-volume tourist traffic. Assist with replenishment and quickly report discrepancies.
• Team Collaboration Work seamlessly with colleagues and Bicester Village retail partners to create a cohesive, best-in-class customer journey from entry to purchase.

You might be the perfect fit for our Bicester Village team if:

• You're passionate about technology and love bringing innovation to life through conversation.
• You thrive in a luxury or high-energy retail environment with a varied, international customer base.
• You're ambitious, proactive, and motivated by delivering exceptional experiences.
• You take pride in creating memorable, premium customer journeys from start to finish.

About Dyson

At Dyson, a Retail Expert is so much more than a salesperson-they're a passionate technology advocate who thrives on bringing innovation to life through exceptional customer experiences. In a destination as unique and internationally recognised as Bicester Village, our Experts play a pivotal role in transforming a luxury retail space into an engaging theatre of Dyson technology.