Retail Experience Marketing Executive - Jo Malone London

The Estée Lauder Companies Inc.; London; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

An established industry player is seeking a Retail Experience Marketing Executive to enhance consumer engagement and brand visibility. This dynamic role involves developing innovative marketing strategies for retail moments and executing exceptional consumer experiences. You will coordinate events, partner with key retailers, and analyze market trends to drive impactful campaigns. If you are passionate about luxury retail and have a collaborative spirit, this opportunity offers a vibrant work environment with a hybrid working model and generous benefits.

Benefits

Hybrid Working (2 days WFH, 3 days office based)

25 Days Annual Leave

1 day Annual Leave for birthday

Holiday Purchase opportunity

Bonus Opportunity

Remote/Abroad work option

Summer Fridays

Generous Staff Discount

Mental Health Wellbeing Initiatives

LinkedIn learning

Qualifications

• Strong communication and analytical skills are essential.
• Ability to manage multiple projects effectively.

Responsibilities

• Develop and implement retail marketing strategies.
• Coordinate consumer events and marketing activities.
• Analyze campaign performance to inform strategies.

Skills

Excellent communication skills

Analytical mindset

Project management

Collaboration

Passion for luxury retail

Job description

Retail Experience Marketing Executive - Jo Malone London

Join to apply for the Retail Experience Marketing Executive - Jo Malone London role at The Estée Lauder Companies Inc.

Retail Experience Marketing Executive - Jo Malone London

Join to apply for the Retail Experience Marketing Executive - Jo Malone London role at The Estée Lauder Companies Inc.

Jo Malone London

Jo Malone London is a British fragrance house known for elegantly simple scents with unexpected ingredients and a unique twist. As well as coveted colognes, Jo Malone London creates luxurious scents for bath, body and home. Distinctive yet understated. Perfect alone or artfully layered with Fragrance Combining. Synonymous with gift giving, Jo Malone London is a thoughtful and generous statement, from a small token to the grandest of gifts. Wrapped in our iconic cream and black box, tied with grosgrain ribbon. Always elegant. Always appreciated.

What This Role Does

Marketing Strategy and Execution

• Develop and implement strategies for retail moments and everyday gifting.
• Support activations that deliver exceptional consumer experiences.
  
  

Content and Campaign Management

• Coordinate consumer events and experiential marketing activities.
• Lead communication efforts to maximize event visibility and engagement.
  
  

Retail and Digital Marketing

• Partner with key retailers to ensure brand visibility.
• Track, report, and optimize marketing initiatives based on insights.
  
  

Retail Moments Strategy & Plans

• Develop and support retail moments calendar covering seasonal, cultural, and mindset occasions.
• Drive everyday gifting initiatives including birthday gifting programs.
• Analyse campaign performance and market trends to inform strategy.
• Partner cross-functionally with JML teams to deliver consistent, impactful campaigns.
  
  

Consumer Eventing

• Support planning and execution of consumer events (in-store and virtual).
• Monitor event performance and conduct post-event analysis.
• Lead localized consumer activations and support OOH pop-ups and partnerships.
• Execute communication strategies across email, online, and social channels.
  
  

Retail Experience Innovation & High-Touch Services

• Assist with developing personalization and high-touch experiences.
• Support the transformation of Jo Malone London’s Loyalty Programme.
• Report on retail trends and consumer behavior to inform innovation.
  
  

Retailer, and Pureplayers Collaboration

• Execute marketing activities with retailer partners.
• Build strong relationships with local retailers (Jarrolds, Voisins) and landlords.
• Assist with bi-annual retailer strategy presentations.
• Localize and adapt global marketing content.
  
  

WHAT YOU WILL NEED TO BE SUCCESSFUL IN THIS ROLE

• Excellent communication skills, written and verbal.
• Highly organized with the ability to manage multiple projects.
• Analytical mindset with comfort working with data.
• Strong collaborative spirit and "can-do" attitude.
• Passion for the luxury and retail industries.
  
  

Compensation And Benefits

• Hybrid Working (2 days WFH, 3 days office based)
• 25 Days Annual Leave (exc. Bank Holidays)
• 1 day Annual Leave to celebrate your birthday
• Holiday Purchase opportunity
• Bonus Opportunity
• Ability to work Remotely/Abroad up to two weeks per calendar year
• Summer Fridays
• Generous Staff Discount
• Mental Health Wellbeing Initiatives
• Benefits platform with exclusive discounts and offers
• Employee resource groups
• LinkedIn learning

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

• Industries

  Personal Care Product Manufacturing

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