Retail Experience Associate — Bonus Eligible

Pop Mart; Greater London; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Monthly toy gifts

Bonus/commission scheme

Training and development programs

Team social events

Paid rest break

Job summary

POP MART on Oxford Street is hiring a Full Time Retail Assistant to join its fast-paced, multicultural team. You will deliver exceptional customer service and help create a welcoming shopping experience for every visitor.

The role requires fluent, professional English, a proactive attitude, and the ability to work flexibly, including evenings and weekends. Multilingual skills are a plus in serving a diverse UK and international customer base.

Qualifications

• Fluent in professional English
• Proactive with strong customer service to provide a memorable shopping experience
• Team-oriented with the ability to work well in a team

Responsibilities

• Provide exceptional customer service and resolve customer issues or complaints
• Manage the cashier point's daily opening and closing procedures
• Be available to work flexible hours, including nights, weekends, and holidays

Skills

English proficiency

Customer service

Teamwork

Multilingual

Job description

POP MART on Oxford Street is hiring a Full Time Retail Assistant to join its fast-paced, multicultural team. You will deliver exceptional customer service and help create a welcoming shopping experience for every visitor.

The role requires fluent, professional English, a proactive attitude, and the ability to work flexibly, including evenings and weekends. Multilingual skills are a plus in serving a diverse UK and international customer base.