Retail Estate & Development Support

Blue Cross; Hartlebury, Burford; Hybrid; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Holiday entitlement

Wellbeing support

24/7 GP access

Health cash plan

Employee assistance programme

Pension scheme

CPD support

Life assurance

Family friendly policies

Retail discounts

Job summary

Blue Cross is seeking a Retail Development Support to drive efficiency across its national retail estate. Based at Hartlebury Worcestershire or Burford Oxfordshire with hybrid working, the role collaborates with the Group Head of Fundraising and Retail and the Retail Operations Manager.

You will identify cost-saving opportunities, manage leasing spend, lead on site acquisitions, and prepare business cases and performance reports.

Qualifications

• Experience in retail estates, property administration, site acquisition or a similar role.
• Strong organisational, administrative skills and prioritisation.
• Experience of working with landlords, agents and external stakeholders.
• Good financial awareness and ability to analyse data.
• Strong communication and relationship-building skills.
• Good Microsoft Office skills, particularly Excel.
• Full UK driving licence and willingness to travel.
• Ability to demonstrate, understand and apply Blue Cross values

Responsibilities

• Drive efficiency and value across our national retail estate.
• Identify cost-saving opportunities and streamline processes.
• Lead on site acquisitions, manage landlord relationships.
• Support lease negotiations for favourable terms.
• Prepare business cases and performance reports.
• Oversee refurbishments balancing commercial and brand impact.

Skills

Retail estates

Organisational skills

Landlords & agents

Financial awareness

Communication skills

Excel

Driving licence

Blue Cross values

Job description

Contract: Permanent, 35 hours p/week Monday - Friday
Salary: £23,816 - £27,500
Location: Could be based out of either our Hartlebury Retail Office, Worcestershire or Blue Cross offices in Burford, Oxfordshire with hybrid working
Closing date: Sunday 27th September 2026
Interview date: Interviews will be arranged as applications are received

At Blue Cross, our shops do more than sell pre-loved treasures - they help fund vital care for pets in need. Every new shop means more tails wagging, more purrs of comfort and more lives transformed. We’re looking for someone who can spot a great opportunity, loves a challenge and wants to use their property and retail experience to make a real difference.

More about the role

In this varied and hands-on role, you’ll play a key part in driving efficiency and value across our national retail estate. Working closely with the Group Head of Fundraising and Retail and the Retail Operations Manager, you’ll identify opportunities to reduce costs, streamline processes, and maximise the return on every pound we spend across our property portfolio

You’ll collaborate with colleagues across the charity to ensure robust management of our leasing and property spend

Alongside this, you’ll lead on identifying and assessing new shop locations, managing relationships with agents and landlords, and supporting lease negotiations to secure the most favourable terms. You’ll conduct site visits, prepare clear business cases and performance reports, and ensure new shop openings are delivered on time and within budget.

You'll also help existing shops reach their full potential through thoughtful planning, performance analysis, and well-managed refurbishment projects that balance commercial benefit with brand impact.

Every efficiency you deliver and every new shop you help open contributes directly to the vital work Blue Cross does. This is an opportunity to make a real, measurable difference while ensuring our resources go further for the pets and people who rely on us most.

Please note this is one vacancy that will be advertised under multiple locations. The successful candidate can be based at either our Hartlebury Retail Office, Worcestershire, or our offices in Burford, Oxfordshire.

Please note, internally this job is called a Retail Development Support.

About you

Ideally, you’ll have some experience in site acquisition or commercial property evaluation, along with strong organisational and project management skills. You’ll understand what makes a shop profitable and sustainable, and you’re confident working across different teams to make things happen. A full driving licence is a must.

Essential Qualifications, Skills, and Experience

• Experience in retail estates, property administration, site acquisition or a similar role.
• Strong organisational, administrative skills and prioritisation.
• Experience of working with landlords, agents and external stakeholders.
• Good financial awareness and ability to analyse data.
• Strong communication and relationship-building skills.
• Good Microsoft Office skills, particularly Excel.
• Full UK driving licence and willingness to travel.
• Ability to demonstrate, understand and apply Blue Cross values

Desirable Qualifications, Skills, and Experience

• Experience within charity retail.
• Understanding of commercial leases and estate management.
• Experience supporting shop openings, relocations or refurbishments.
• Knowledge of retail performance measures.

We reserve the right to close this vacancy early should we receive an overwhelming response.

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support.
• Life assurance
• Enhanced family friendly policies
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page