Assistant Shop Manager - fixed term contract

Blue Cross UK; Weybridge; On-site; GBP 9,800 - 12,000; Part time

Benefits offered by this job

Holiday allowance

Wellbeing support

GP access

Pension scheme

Volunteer days

Employee discounts

Job summary

Blue Cross UK in Weybridge is seeking an Assistant Manager for our charity retail store. This role is part-time (14 hours over 2 days) on a 9-month fixed-term contract.

You will work with the Shop Manager and volunteers to drive sales, handle donations, and deliver a warm, community-focused shopping experience. You should have retail leadership experience, cash handling, and a passion for animals and helping vulnerable pets.

Qualifications

• Previous experience of working in a retail environment.
• Cash handling and reconciliation experience.
• Experience of leading a team.
• Experience of providing great customer experience.
• Computer and administration skills.

Responsibilities

• Lead store operations in collaboration with the Shop Manager.
• Drive sales and source quality donations for resale.
• Support recruitment and training of volunteers.
• Provide excellent customer service and merchandising.
• Ensure smooth cash handling and daily reconciliations.

Skills

Retail management

Team leadership

Customer service

Cash handling

Job description

Location: Weybridge

Compensation: £10,907 / year

Application Deadline: 27 September 2026

Department: Fundraising, Comms & Engagement

Contract: Part time (14 hours over 2 days), 9 months fixed term contract

Salary: £10,907 per annum

Location: Weybridge, KT13 8BY

Closing date: Sunday 27th September 2026

Description

Join our friendly charity retail team in Weybridge as an Assistant Manager. This is more than just a retail job, it’s an opportunity to support a great cause, connect with your local community and help turn donations into meaningful impact every single day! This is a 9 months fixed term contract.

More about the role

Using your experience in retail management/leadership, you will work with our Shop Manager and local community to drive forward sales and source quality fashion, accessories and homeware from donations to regenerate and find a new home!

This store really needs someone who understands the local community and can work to build a solid customer base and network of generous donors. Every item sold helps fund our vital work: supporting sick, injured, and homeless pets and caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes.

We're looking for a positive role model to join our leadership team, guiding our team of volunteers in creating a friendly and welcoming shopping experience. We'd like you to have experience of managing others and have creative ways to lead and motivate a team to achieve maximum success. In this role, you will be supporting the recruitment and training of new volunteers, sharing your knowledge of merchandising and provide a quality customer service to those both purchasing and donating.

You could be a current team leader or supervisor, looking to take on more management responsibility or you could be an experienced manager (or deputy) looking for a new challenge. We want to hear from you to see if we are the employer for you!

Our shop is open Monday to Saturday from 09:00 to 17:00 and 10:00 to 16:00 on a Sunday, and your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work. This working pattern includes weekends and bank holidays so having the ability to be flexible is essential, and you may also be required to support with additional holiday and sickness cover.

About you

You will have:

• Previous experience of working in a retail environment
• Cash handling and reconciliation experience
• Experience of leading a team
• Experience of providing great customer experience
• Computer and administration skills

It would also be great if you had:

• Managing volunteers

Blue Cross benefits

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support.
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers