Retail Duty Manager - Part-Time Lead Store

Iceland Foods Ltd; Truro; On-site; GBP 16,000 - 18,000; Part time

Benefits offered by this job

Discount in Iceland & Food Warehouse

28 days holiday including Bank Hols

Christmas vouchers

Refer a Friend scheme

Saving schemes at Christmas

Long service awards

Healthcare plan option

Grocery Aid support

Career progression

Inclusive work environment

Job summary

Iceland Foods Ltd is seeking a committed Duty Manager to join our Truro team as a Retail Assistant with a part-time contract. The role includes managing shifts with an additional £2 per hour supplement when the store is run, and responsibilities around delivering great customer service and store standards.

You’ll be part of a hardworking team in Cornwall, with opportunities to lead, develop colleagues, and contribute to a positive shopping environment for customers.

Qualifications

• Experience in a retail management or supervisory role is ideal but not essential.
• Communicates effectively with every colleague to deliver store tasks first time, every time.
• Plans and organises the shift, using every member of the team.
• Provides balanced feedback when needed to improve the performance of every colleague.
• Sets the pace of the team, when on shift, by being hands on to deliver a great store.

Responsibilities

• Maximise profit by ensuring great product availability and sales focus.
• Engage, develop & retain great people, supporting store engagement and inclusive culture.
• Follow cash handling and store security policies and processes.
• Deliver good customer service and drive a positive in-store experience.
• Lead by example during shifts to maintain high store standards.

Skills

Retail management

Team communication

Shift planning

Feedback & coaching

Customer service

Job description

Iceland Foods Ltd is seeking a committed Duty Manager to join our Truro team as a Retail Assistant with a part-time contract. The role includes managing shifts with an additional £2 per hour supplement when the store is run, and responsibilities around delivering great customer service and store standards.

You’ll be part of a hardworking team in Cornwall, with opportunities to lead, develop colleagues, and contribute to a positive shopping environment for customers.