Retail Duty Manager — Lead Store & Team

Iceland Foods Ltd; Sutton-in-Ashfield; On-site; GBP 16,000 - 18,000; Part time

Benefits offered by this job

15% store discount in Iceland and The

28 days holiday (including Bank/Holy)

Christmas vouchers – increasing with/​

Refer a Friend scheme

Christmas saving schemes

Long service awards

Healthcare plan option

Grocery Aid

Career progression

Inclusive work environment

Job summary

Iceland Foods Ltd Sutton-In-Ashfield is recruiting a part-time Duty Manager who will also work as a Retail Assistant. You’ll receive a £2 per hour supplement for the time you manage shifts and will contribute to delivering great customer service and store performance.

Key responsibilities include improving product availability, driving sales, supporting the team, and ensuring adherence to cash handling and security policies while promoting digital service excellence.

Qualifications

• Experience in a retail management or supervisory role is ideal but not essential.
• Clear communication with colleagues to deliver tasks first time, every time.
• Plans and organises the shift, using every team member.
• Provides balanced feedback when needed to improve performance.
• Sets the pace of the team on shift to deliver a great store.

Responsibilities

• Maximise profit by ensuring great availability for customers and driving sales actions.
• Engage, develop & retain great people; support store engagement and inclusive culture.
• Follow cash handling, security policies and implement One Best Way processes.
• Lead by example to get the best from the team and deliver excellent customer service.

Skills

Retail management experience

Effective communication

Shift planning

Feedback and coaching

Team leadership on shift

Job description

Iceland Foods Ltd Sutton-In-Ashfield is recruiting a part-time Duty Manager who will also work as a Retail Assistant. You’ll receive a £2 per hour supplement for the time you manage shifts and will contribute to delivering great customer service and store performance.

Key responsibilities include improving product availability, driving sales, supporting the team, and ensuring adherence to cash handling and security policies while promoting digital service excellence.