Retail Duty Manager

Excel Recruitment; Newry; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Bonus

Life assurance

Discounts

Maternity and paternity leave

Sick pay

Job summary

Excel Recruitment is assisting a leading Ireland-based big-box retailer in Newry, Northern Ireland, to hire a Retail Duty Manager. You will own daily store operations, drive sales, and mentor a 25+ strong team to deliver an outstanding customer experience in a fast-paced environment.

This role focuses on hands-on leadership, stock control, merchandising, and compliance, with emphasis on developing people and delivering results for the business.

Qualifications

• Proven track record in retail management, ideally in big-box or large-format stores.
• Experience leading teams of 25+ employees.
• Strong leadership, people management and organizational skills.
• Resilience and adaptability to perform in a fast-paced, high-volume environment.

Responsibilities

• Lead daily store operations, including stock control, merchandising, staffing and compliance.
• Champion the customer experience, delivering memorable shopping moments.
• Inspire and motivate the team, setting high standards and fostering collaboration.
• Resolve problems quickly to keep store operations running smoothly.
• Maintain clear communication between team members and senior management.

Skills

Retail management

Team leadership

Customer focused

Staff development

Job description

Retail Duty Manager (JB008N) Newry, Northern Ireland

Retail Duty Manager

Our client, one of Ireland’s leading big-box retail brands, is seeking a dynamic and driven DutyManagerto join their high-performing store team in Newry.

This is more than just a management role — it’s an opportunity to take ownership of daily operations, inspire a large team, and deliver an outstanding customer experience in a fast-paced, high-volume retail environment.

If you are passionate about retail leadership, thrive on responsibility, and enjoy developing people, this could be the perfect next step in your career.

Responsibilities:

• Lead Daily Store Operations: From stock control and merchandising to staffing and compliance, ensure the store runs smoothly and efficiently.
• Champion the Customer Experience: Bring energy and passion to every interaction, creating memorable shopping experiences that build loyalty and trust.
• Inspire & Motivate Your Team: Lead by example, setting high standards and cultivating a team culture rooted in collaboration, accountability, and results.
• Problem-Solve in Real Time: Use your initiative and quick thinking to resolve challenges and keep operations running smoothly.
• Communicate with Clarity: Maintain open and productive lines of communication between your team and senior management, ensuring everyone is aligned and supported.

Skills and experience required:

• Proven track record in retail management, ideally in a big box or large-format store.
• Experience leading teams of 25+.
• Strong leadership, people management, and organizational skills.
• Resilience and adaptability to thrive in a fast-paced, high-volume environment.
• A customer-first mindset with a passion for retail excellence.

Salary package:

• Bonus
• Life assurance
• Discounts
• Maternity and paternity leave
• Sick pay