Retail Customer Service Team Member

Michaels; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated Facility Cleaners to join their Visitor Experience team at a stunning national park reserve. This role involves maintaining cleanliness in various facilities while ensuring a welcoming atmosphere for visitors. As a key contributor to the park's operations, you will engage with guests, ensuring they enjoy the natural beauty of the area. If you are passionate about environmental stewardship and have a knack for cleanliness, this opportunity is perfect for you. Join a team committed to inclusivity and excellence in visitor services while enjoying the breathtaking landscapes of British Columbia.

Qualifications

• Experience in cleaning services and maintaining facilities.
• Knowledge of cleaning product usage and safety protocols.

Responsibilities

• Clean and maintain campground and visitor facilities.
• Interact with visitors to provide information and assistance.

Skills

Cleaning Services

Safety Awareness

Interactive Communication

Teamwork

Judgment

Tools

Cleaning Products

Job description

Facility Cleaner / Janitor (Visitor Facilities Attendant)

Reference number: CAP22J-039094-000011

Selection process number: 2022-CAP-CBC-PR-OC-012b Parks Canada - Coastal BC Field Unit, Pacific Rim National Park Reserve

Pacific Rim (Tofino)(British Columbia), Pacific Rim (Ucluelet)(British Columbia), Pacific Rim National Park Reserve of Canada(British Columbia)

The intent of this process is to create a qualifying list.

21.83 to $23.76 per hour (currently under review)

Who can apply: Persons employed or residing in Tofino, Ucluelet, or Port Alberni, BC and within a 250 kilometre radius of Tofino, Ucluelet, or Port Alberni, BC within Canadian territory.

Parks Canada Agency considers applications from all individuals who have legal status to work in Canada and does not give preference to Canadian citizens. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status or work permit.

We are committed to providing an inclusive and barrier-free work environment. If you need to be accommodated during any phase of the evaluation process, please use the contact information below to request specialized accommodation.

Inventory:

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Duties:

Welcome to Pacific Rim National Park Reserve! Experience the west coast of Vancouver Island in all its glory! We are currently seeking hardworking team members to join the Visitor Experience team at Pacific Rim National Park Reserve, helping visitors discover the natural treasures protected by Parks Canada. Pacific Rim National Park Reserve receives over a million visitors every year, and we take pride in offering clean facilities!

Visitor Facilities Attendant Duties: Cleans and maintains Green Point Campground and Day-Use area buildings, facilities, and grounds throughout the Long Beach Unit of the national park reserve. This includes but is not limited to daily cleaning of campground washroom and shower facilities, Day-Use area washrooms and outhouses, visitor centres, staff buildings, and other facilities. It also involves interaction with national park reserve visitors to provide basic information and direction, litter picking, performing compliance activities, and emptying trash receptacles.

Work environment:

Parks Canada is a federal government agency responsible for the protection and presentation of Canada’s outstanding natural and cultural resources through a system of national parks, national marine conservation areas, and national historic sites in all regions of Canada.

Diversity and inclusion have always been at the core of our values. We welcome applications from individuals with diverse abilities and from all backgrounds and identities.

Intent of the process:

The intent of this process is to staff upcoming vacancies for the 2022 / 23 Operational Season. A qualifying list will be established and may be used to fill similar positions of various tenures (indeterminate, seasonal, temporary, full-time, part-time) and various locations within the Coastal BC Field Unit.

Information you must provide:

In order to be considered, your application must clearly explain how you meet the following essential qualifications:

EXPERIENCE:

• Experience in providing cleaning services.

KNOWLEDGE:

• Knowledge of how to read and follow instructions for the use of cleaning products.

ABILITIES:

• Concern for Safety – Identifying hazardous situations and taking appropriate action.
• Enforcement – Understanding and applying enforcement policies.
• Initiative – Dealing with situations proactively.
• Interactive Communication – Listening and communicating articulately.
• Exercises sound judgement.
• Teamwork.

ADDITIONAL EXPERIENCE:

• Experience in providing cleaning services in a campground, park, commercial, or institutional environment.

CONDITIONS OF EMPLOYMENT:

• Reliability security clearance.
• Valid class 5 driver’s license.

OPERATIONAL REQUIREMENTS:

• Stand, bend, stretch and work from ladders.
• Lift supplies, tools, and equipment.
• Dust and wash walls and windows.
• Pick up litter and trash.
• Travel to various outdoor sites with exposure to weather elements.
• Be exposed to noxious odours from cleaning products.
• Be exposed to minor injury when performing cleaning activities.
• Occasionally demonstrate tasks to others.
• Wear a Parks Canada uniform and personal protective equipment.
• Perform certain physical tasks as per job requirements (e.g., lifting up to 20 kg).
• Be exposed to stress when responding to fluctuating priorities.

Other information:

The Public Service of Canada is committed to building a skilled and diverse workforce. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Please submit your completed application, including all of the above-mentioned documentation. Failure to do so may result in your application being rejected.

In accordance with the Privacy Act, information used during the selection process may be shared with third parties for legitimate reasons.

Tips for applicants:

• Please provide complete and thorough details of your education and experience.
• Do not assume that the screening board has any previous knowledge of your background.
• Failure to provide sufficient information may result in your application being screened out.

Travel cost for individuals who are not Federal Public Servants will not be covered.

You must meet all essential qualifications in order to be appointed to the position.