Retail Customer Service Assistant

TN United Kingdom; Ulverston; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Retail Customer Service Assistant to join their team in Ulverston. This role involves providing exceptional customer service and ensuring compliance with company policies. With a focus on personal development and a supportive environment, you'll have the opportunity to thrive in a fast-paced setting. Enjoy flexible working hours, a competitive salary, and a range of benefits including a health plan, pension contributions, and annual leave. Join a company that values safety and compliance while offering pathways for career progression.

Benefits

Simply Health Plan

Flexible Working Hours

20 Days Annual Leave

Discount Scheme

Pension Contributions

Life Assurance

Personal Development Support

Qualifications

• No experience necessary; full training provided.
• Must be over 18 to comply with licensing regulations.

Responsibilities

• Serve customers and exceed their expectations.
• Ensure compliance with health and safety and stock management.

Skills

Customer Service Appreciation

Interpersonal Skills

Reliability

Professionalism

Job description

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Retail Customer Service Assistant, Ulverston

Client:

Location:

Ulverston, United Kingdom

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

3e4f379fd0ec

Job Views:

4

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

We currently have an opportunity for a Retail Sales Assistant to work 16 hours a week in our outlet at Canal Head - 3 month contract.

What we are looking for:

• A good appreciation of customer service
• No experience necessary as full training will be given
• Hardworking and reliable
• Polite and professional
• In order to comply with petrol licensing regulations, you must be over 18

Interested? What is in it for you:

• Option to join our Simply Health plan, which includes Dental, Remote GP Services, Physio and lots more
• The salary for this role is £12.60 per hour (the Real Living Wage)
• Flexible working hours per week
• 20 days annual leave (pro-rata)
• Access to our Discount scheme
• Pension contributions
• Life Assurance (Up to 4 times annual salary)
• We have a strong culture of safety and compliance principles driven by our dedicated Safety F1rst and Doing the Right Thing initiatives
• Focus on personal development and talent, supporting colleagues to thrive within a fast-paced environment

About the role:

Using your excellent customer service skills, you will be responsible for serving customers and exceeding their expectations.

Complying with company policies on health and safety, cash management, and stock management, you will ensure the store remains compliant and sales targets are achieved.

About you:

You’ll have some customer service experience and excellent interpersonal skills. Experience in retail is preferred, with the ability to deliver success enthusiastically and positively.

What you’ll receive:

The salary for this role is £12.60 per hour (the Real Living Wage). Benefits include discount schemes, pension contributions, and support for personal and professional development.

Working for us:

Our network of 83 locations UK-wide offers opportunities for progression within a FTSE100 company. Our partnerships with Spar, Shell, and Gulf enable growth. In 2021, we launched our Retail Academy to support internal career development.

Employment Terms:

The successful candidate will be offered employment on Certas Energy terms and conditions.

Equal Opportunities:

Certas Energy Ltd is an equal opportunities employer.