Retail Customer Experience Associate

Sainsbury's Digital, Tech and Data; Tonbridge; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Pension and life cover

Share schemes

Health and wellbeing benefits

Job summary

Sainsbury's is hiring for a store operations role focused on delivering excellent customer service and maintaining store standards. You will help customers, handle shelves and stock, and use digital tools to improve the shopping experience.

This role emphasises teamwork, flexibility and a proactive approach to learning about products, promotions and store processes. Training and development opportunities are provided.

Qualifications

• Strong customer service mindset and ability to help customers
• Comfortable using digital tools and technology to assist customers
• Able to work as part of a fast-paced team

Responsibilities

• Putting customers first and providing friendly, helpful service
• Filling shelves, picking orders, serving customers or selling products
• Using digital tools to enhance customer experience
• Organising stock and maintaining tidy, well-presented shelves
• Learning about products, services and promotions to make helpful recommendations

Skills

Customer service

Digital literacy

Team player

Attention to detail

Job description

Sainsbury's is hiring for a store operations role focused on delivering excellent customer service and maintaining store standards. You will help customers, handle shelves and stock, and use digital tools to improve the shopping experience.

This role emphasises teamwork, flexibility and a proactive approach to learning about products, promotions and store processes. Training and development opportunities are provided.