Store Assistant: Customer Experience & Stock Support

Sainsbury’s Group; Dorridge; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Pension and life cover

Sainsbury's share schemes

Health/Dental cash plans

Mental wellbeing support

Employee Assistance Programme

Cycle to work

Job summary

Sainsbury’s Group is hiring for store roles focused on delivering outstanding customer service and smooth store operations. You will help with shelving, picking, serving customers and promoting products while learning our systems and promotions.

We value teamwork, flexibility, and a proactive approach to improving the customer experience. You’ll rotate across store areas, with shifts planned three weeks in advance and a commitment to inclusivity and safety.

Qualifications

• Must be above the school-leaver age in your country
• Right to Work eligibility in the UK
• Availability window includes shifts outside 6:00-23:00 and willingness to work flexibly

Responsibilities

• Put customers first through friendly, helpful service and build product knowledge
• Assist with stocking, shelf presentation and stock movements across the store
• Use digital tools to perform tasks and enhance customer experience
• Be a committed team player, supporting colleagues and working across the store
• Be flexible to work across the store and take on new challenges
• Maintain a clean, tidy workspace and take pride in the customer experience
• Learn and adapt to new digital tools and processes to improve service
• Shifts are planned in advance; availability is considered when scheduling

Job description

Sainsbury’s Group is hiring for store roles focused on delivering outstanding customer service and smooth store operations. You will help with shelving, picking, serving customers and promoting products while learning our systems and promotions.

We value teamwork, flexibility, and a proactive approach to improving the customer experience. You’ll rotate across store areas, with shifts planned three weeks in advance and a commitment to inclusivity and safety.