Retail Customer Experience Associate

Sainsbury’s Group; Manchester; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury's share schemes

Other Retail savings

Health and wellbeing programs

Job summary

Sainsbury’s Group is seeking team members to deliver friendly, customer-focused service across busy store environments in the Manchester area.

You will help with stocking, serving customers and using digital tools to improve the shopping experience. The role offers opportunities to learn about products and promotions, with a supportive team and flexible hours during the festive season.

Qualifications

• Friendly and welcoming, with a genuine enthusiasm for helping customers.
• Thrive working in a fast-paced, physical and high-energy environment.
• Committed team player, always willing to support colleagues and work together.
• Flexibility and willingness to work across the store and take on new challenges.
• Open to learning, developing and trying new things to improve our service.
• Confident learning to use new digital tools and technology to do your job brilliantly.
• Take pride and ownership in your work, paying close attention to detail and keeping a tidy workspace.

Responsibilities

• Putting customers first and making them feel valued through thoughtful, friendly and helpful service
• Ready to help wherever our customers need you most, whether that's filling shelves, picking orders, serving customers or selling our products.
• Using and embracing digital tools to do your job well and enhance customer experience
• Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location
• Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers

Skills

Friendly service

Team player

Fast-paced environment

Willing to learn

Digital tools

Attention to detail

Tools

Digital tools

Job description

Sainsbury’s Group is seeking team members to deliver friendly, customer-focused service across busy store environments in the Manchester area.

You will help with stocking, serving customers and using digital tools to improve the shopping experience. The role offers opportunities to learn about products and promotions, with a supportive team and flexible hours during the festive season.