Customer Experience Associate - Retail & Service

Sainsbury's Limited; England; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury’s share schemes

Other Retail savings

Physical wellbeing

Mental wellbeing

Financial support

Job summary

We are seeking store team members at Sainsbury's Limited in the United Kingdom to deliver friendly, customer-focused service across busy festive periods and beyond. You’ll assist in filling shelves, picking orders, serving customers or selling products, while embracing digital tools to enhance the shopping experience.

Join a team that values flexibility, collaboration and attentiveness to detail, helping ensure a clean, well-presented store and a positive customer journey.

Qualifications

• Friendly and welcoming with a genuine enthusiasm for helping customers.
• Able to thrive in a fast-paced, physical store environment.
• Committed team player, ready to support colleagues and work together.
• Flexible and willing to work across the store to meet needs.
• Eager to learn and adapt to new digital tools and processes.
• Pride in maintaining a clean, well-presented workspace.

Responsibilities

• Putting customers first and making them feel valued through friendly service.
• Ready to help wherever needed: filling shelves, picking orders, serving customers or selling products.
• Using digital tools to perform tasks and enhance customer experience.
• Help organise and move stock, keep shelves tidy and well-presented.
• Build knowledge of products, services and promotions to make helpful recommendations.

Skills

Customer service

Digital tools

Team player

Job description

We are seeking store team members at Sainsbury's Limited in the United Kingdom to deliver friendly, customer-focused service across busy festive periods and beyond. You’ll assist in filling shelves, picking orders, serving customers or selling products, while embracing digital tools to enhance the shopping experience.

Join a team that values flexibility, collaboration and attentiveness to detail, helping ensure a clean, well-presented store and a positive customer journey.