Retail Customer Experience Associate

Sainsbury's Limited; Cambridge; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury’s share schemes

Other Retail savings

Physical wellbeing

Mental wellbeing

Financial support

Job summary

Sainsbury's Limited in Cambridge is seeking store colleagues to help during busy periods and beyond. You will provide friendly, helpful service, assist customers, stock shelves and support store operations with a positive, can-do attitude.

We value teamwork, flexibility and the readiness to learn new digital tools to enhance the customer experience. Roles vary across the store showcasing a dynamic, physical work environment.

Qualifications

• Customer-focused service and friendly, helpful interactions.
• Thrives in fast-paced, physical store environments.
• Willingness to learn and adapt to new digital tools and processes.
• Capable of supporting colleagues and working as part of a team.
• Maintains a tidy, organized workspace and takes pride in details.

Responsibilities

• Putting customers first and making them feel valued through thoughtful, friendly and helpful service
• Ready to help wherever our customers need you most, whether that’s filling shelves, picking orders, serving customers or selling our products
• Using and embracing digital tools to do your job well and enhance customer experience
• Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location
• Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers

Skills

Customer service

Teamwork

Flexibility

Digital literacy

Job description

Sainsbury's Limited in Cambridge is seeking store colleagues to help during busy periods and beyond. You will provide friendly, helpful service, assist customers, stock shelves and support store operations with a positive, can-do attitude.

We value teamwork, flexibility and the readiness to learn new digital tools to enhance the customer experience. Roles vary across the store showcasing a dynamic, physical work environment.