Retail Customer Experience Advisor

Vodafone; Cambridge; On-site; GBP 16,000 - 22,000; Part time

Benefits offered by this job

Bonus scheme

28 days holiday + bank holidays

Pension plan

Job summary

Vodafone Cambridge Grand Arcade is hiring for a part-time retail advisor. The role involves engaging customers, promoting products, and delivering outstanding service in a busy store environment.

You’ll work 24 hours across 4–5 days per week, including weekends on a rotation. The pay is £13.72 per hour with a 15% on-target bonus paid monthly, and full training is provided to get you started.

Qualifications

• Customer-focused approach to service.
• Strong communication in person and over the phone.
• Ability to work well in a team and handle challenges.

Responsibilities

• Engage customers to enhance their store experience.
• Promote and explain Vodafone products and services.
• Achieve store KPIs by driving sales and delivering great service.
• Provide personalised solutions for general mobile or network inquiries.

Skills

Customer service

Communication

Teamwork

Problem solving

Job description

Vodafone Cambridge Grand Arcade is hiring for a part-time retail advisor. The role involves engaging customers, promoting products, and delivering outstanding service in a busy store environment.

You’ll work 24 hours across 4–5 days per week, including weekends on a rotation. The pay is £13.72 per hour with a 15% on-target bonus paid monthly, and full training is provided to get you started.