Retail Customer Champion: Fast-Paced, Tech-Savvy

Retail; Lowestoft; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Pension and life cover

Sainsbury’s share schemes

Other Retail savings

Physical wellbeing — gym access

Mental wellbeing — EAP access

Job summary

Sainsbury’s in the United Kingdom is seeking a Customer Assistant to deliver friendly, helpful service and support across store tasks. You’ll handle shelving, order picking, cashiering and product recommendations, while using digital tools to enhance the customer experience. A team player with flexibility will thrive in our fast-paced environment.

You’ll build product knowledge, stay organized, and contribute to ongoing promotions and store presentation.

Qualifications

• Friendly and welcoming, with a genuine enthusiasm for helping customers.
• Thrives in a fast-paced, physical and high-energy environment.
• Team player, supports colleagues and works well with others.
• Flexible and willing to work across the store and take on new tasks.
• Open to learning and using digital tools to improve service.

Responsibilities

• Putting customers first and making them feel valued with friendly, helpful service.
• Help across store tasks: stocking shelves, picking orders, serving customers or selling products.
• Use digital tools to perform job effectively and enhance customer experience.
• Keep stock organized, shelves tidy and visually appealing, move heavy loads as needed.
• Learn products, services and promotions to make confident recommendations.

Skills

Customer service

Teamwork

Flexibility

Willingness to learn

Digital literacy

Tools

POS system

Job description

Sainsbury’s in the United Kingdom is seeking a Customer Assistant to deliver friendly, helpful service and support across store tasks. You’ll handle shelving, order picking, cashiering and product recommendations, while using digital tools to enhance the customer experience. A team player with flexibility will thrive in our fast-paced environment.

You’ll build product knowledge, stay organized, and contribute to ongoing promotions and store presentation.