Retail Customer Champion — Fast-Paced, Helpful Service

Sainsbury's; Dursley; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Share schemes

Retail savings

Wellbeing programs

Financial support

Job summary

Sainsbury's is looking for store colleagues who put customers first and provide friendly, helpful service across busy stores. You may fill shelves, assist customers, or pick orders, using digital tools to enhance the experience. A willingness to learn, adaptability and teamwork are essential to succeed in a fast-paced retail environment.

We value inclusivity and offer a range of employee benefits, with opportunities for development and progression within a supportive team culture.

Qualifications

• Good customer-facing skills and a friendly, welcoming attitude.
• Ability to thrive in a fast-paced retail environment.
• Willingness to learn about products and promotions.
• Comfort with using digital tools to assist customers.
• Collaborative team working and flexibility across store sections.

Responsibilities

• Putting customers first and making them feel valued through thoughtful, friendly and helpful service.
• Ready to help wherever our customers need you most, whether that’s filling shelves, picking orders, serving customers or selling our products.
• Using and embracing digital tools to do your job well and enhance customer experience.
• Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location.
• Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers.
• We offer our colleagues a wide range of rewards and provide competitive benefits: discount card, holiday entitlement, enhanced family leave, pension and life cover, share schemes, other retail savings, wellbeing and financial support.

Skills

Customer focus

Team player

Flexible

Fast-paced environment

Willing to learn

Digital tools confident

Attention to detail

Job description

Sainsbury's is looking for store colleagues who put customers first and provide friendly, helpful service across busy stores. You may fill shelves, assist customers, or pick orders, using digital tools to enhance the experience. A willingness to learn, adaptability and teamwork are essential to succeed in a fast-paced retail environment.

We value inclusivity and offer a range of employee benefits, with opportunities for development and progression within a supportive team culture.