Retail Customer Assistant – Festive Peak Season

Sainsbury's Digital, Tech and Data; Stewarton; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury’s share schemes

Other Retail discounts

Mental and physical wellbeing programs

Financial support measures

Job summary

Sainsbury's is seeking store colleagues to help during busy festive periods and beyond. You will put customers first, assist across shelves, stock and serving points, and use digital tools to enhance the shopping experience.

We value friendly, proactive team players who thrive in a fast-paced environment, are flexible across shifts, and eager to learn about our products and promotions to better assist customers.

Qualifications

• Friendly and welcoming, with a genuine enthusiasm for helping customers.
• Thrive working in a fast-paced, physical and high-energy environment.
• Committed team player, always willing to support colleagues and work together.
• Open to learning, developing and trying new things to improve our service.

Responsibilities

• Putting customers first and making them feel valued through thoughtful, friendly and helpful service.
• Ready to help wherever our customers need you most, whether that’s filling shelves, picking orders, serving customers or selling our products.
• Using and embracing digital tools to do your job well and enhance customer experience.
• Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location.
• Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers.

Skills

Customer service

Teamwork

Flexibility

Digital tools

Attention to detail

Job description

Sainsbury's is seeking store colleagues to help during busy festive periods and beyond. You will put customers first, assist across shelves, stock and serving points, and use digital tools to enhance the shopping experience.

We value friendly, proactive team players who thrive in a fast-paced environment, are flexible across shifts, and eager to learn about our products and promotions to better assist customers.