Customer Experience Associate — Retail Store

Sainsbury's; Shrewsbury; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury’s share schemes

Retail savings

Wellbeing programs

Financial support

Job summary

Sainsbury's is hiring store colleagues in our busy festive season period across our stores in the United Kingdom. This role focuses on customer service, shelf filling, order picking, serving customers and promoting products.

You will use digital tools, help organise stock, and learn about products and promotions. We value friendly, flexible team players who can work across the store and adapt to a fast-paced environment.

Qualifications

• Friendly and welcoming, with a genuine enthusiasm for helping customers.

Responsibilities

• Putting customers first and making them feel valued through thoughtful, friendly and helpful service
• Ready to help wherever our customers need you most, whether that’s filling shelves, picking orders, serving customers or selling our products
• Using and embracing digital tools to do your job well and enhance customer experience
• Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location
• Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers

Skills

Customer service

Job description

Sainsbury's is hiring store colleagues in our busy festive season period across our stores in the United Kingdom. This role focuses on customer service, shelf filling, order picking, serving customers and promoting products.

You will use digital tools, help organise stock, and learn about products and promotions. We value friendly, flexible team players who can work across the store and adapt to a fast-paced environment.