Retail Customer Advisor — Elevate Every Moment

Three Uk; City of Westminster; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Bonuses

31 days off

Pension plan

Discounts

Job summary

Three UK in London is seeking a Retail Customer Advisor to welcome customers, understand their needs and guide them to the right mobile plans and devices.

You will work as part of a team to deliver outstanding service, hit sales targets, and promote our latest products while learning through full training.

We offer competitive pay, bonuses, generous leave, a pension plan and discounts to support your wellbeing and career growth.

Qualifications

• Strong focus on delivering exceptional customer service and meeting customer needs.
• Able to work well within a team in a high‑performing environment.
• Proactive and resourceful in resolving customer enquiries.

Responsibilities

• Enhance the customer journey through meaningful interactions and ensure customers feel valued.
• Tailor and promote innovative products and services to drive guidance and uptake.
• Achieve store KPIs by driving sales and meeting performance goals.
• Provide personalised solutions for customers with general mobile or network queries.

Skills

Customer focus

Team collaboration

Problem solving

Job description

Three UK in London is seeking a Retail Customer Advisor to welcome customers, understand their needs and guide them to the right mobile plans and devices.

You will work as part of a team to deliver outstanding service, hit sales targets, and promote our latest products while learning through full training.

We offer competitive pay, bonuses, generous leave, a pension plan and discounts to support your wellbeing and career growth.