Retail Cover Supervisor (Zero Hours) - Warminster

Blue Cross UK; Warminster; On-site; GBP 18,859; Part time

Benefits offered by this job

38 days holiday rising to 43 with service

Wellbeing support programmes

Free GP access

Pension scheme with employer contribution

20% discount on Pet Plan pet insurance

Job summary

A leading charity organization is seeking a Retail Cover Supervisor for their Warminster location. This flexible position on a zero hours contract involves assisting with customer service and stock management in a community-focused environment. The role offers a competitive hourly rate of £13.69 and a range of employee benefits, including holiday, wellbeing support, and professional development opportunities.

Qualifications

• Previous experience working in a retail environment.
• Proficient in cash handling and reconciliation.
• Experience managing volunteers is a plus.

Responsibilities

• Assist with customer service, stock management, and general shop duties.
• Maintain high standards of service and presentation.
• Support shop operations during variable hours.

Skills

Retail experience

Cash handling

Supervisory experience

Customer service

Computer literacy

Job description

Overview

Retail Cover Supervisor (Zero Hours) - Warminster

Join to apply for the Retail Cover Supervisor (Zero Hours) - Warminster role at Blue Cross UK

Application Deadline: 21 September 2025

Department: Fundraising, Comms & Engagement

Location: Warminster

Contract: Zero Hours

Salary: £13.69 per hour

About the role

Our Warminster charity shop is passionate about its local community and we are proud to have an established shop to share with locals and tourists alike. Our shop is looking for a new member of staff to join us as a Cover Supervisor on a flexible, zero hours contract.

Our shops are filled with a treasure trove of donated items, including clothing, books, toys, household goods, and soft furnishings. We also offer a range of new products to complement our donated items. Every purchase helps us provide vital care for animals in need.

As a Retail Cover Supervisor, you’ll assist with customer service, stock management, and general shop duties. With our shops open Monday to Saturday from 09:00 to 17:00, you’ll help us maintain high standards of service and presentation.

This is a zero-hours contract, which means your hours will vary based on the shop’s needs. We are committed to paying the National Living Wage, which is currently £12.21 per hour. For this role, the total hourly rate is £13.69, including additional elements like holiday pay.

You’ll work alongside a dedicated team of staff and volunteers in a role that is both flexible and impactful. If you’re excited about making a difference in a busy, supportive environment, we’d love to hear from you.

Internally, this role is known as a Standby Shop Assistant.

Responsibilities

• Assist with customer service, stock management, and general shop duties.
• Maintain high standards of service and presentation.
• Support shop operations during variable hours on a zero hours contract.

About you

• Has previous experience working in a retail environment.
• Is proficient in cash handling and reconciliation.
• Has supervisory experience.
• Thrives in a customer-facing environment.
• Possesses computer literacy and administration skills.
• Experience managing volunteers is a plus.

How to apply

Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
• Wellbeing support programmes and access to health services
• Free GP access via MetLife, private prescriptions and more for you and your family
• Free physiotherapy advice and face-to-face intervention
• Health cash plan
• Unlimited access to an employee assistance programme
• Pension scheme with enhanced employer contribution
• Professional fees paid with Continuing Professional Development and personal development support
• Life assurance
• 20% discount on Pet Plan pet insurance
• Enhanced family-friendly policies
• Recognition scheme
• Annual volunteer days
• Charity worker discounts across a variety of retailers