Retail Cover Supervisor (Zero Hours) - Chipping Norton

Blue Cross; Chipping Norton; Presencial; GBP 16.000 - 23.000; Jornada completa

Descripción de la vacante

Blue Cross in Market Place, Chipping Norton, is seeking a Zero Hours Cover Supervisor to help run the busy charity shop. You’ll support volunteers, welcome customers and ensure the shop runs smoothly, with dogs welcome on occasion.

You will drive Gift Aid sign-ups, process donations, price items to maximise fundraising and keep the shop floor attractive and safe. This role offers flexible, zero-hours shifts.

Formación

• Customer service is at the heart of everything we do.
• Drive Gift Aid sign-ups and process donations.
• Price items to maximise fundraising and keep shop floor tidy.
• Support volunteers and maintain a friendly atmosphere.
• Zero-hours contract with variable hours.

Responsabilidades

• Supervise day-to-day shop operations and guest experience.
• Assist with donations, pricing, and displays.
• Support volunteers and maintain a safe, attractive shop.
• Drive Gift Aid sign-ups and fundraising activities.

Conocimientos

Customer service

Volunteer support

Flexibility

Organised

Descripción del empleo

Contract: Zero Hours

Salary: £14.24 p/hour

Location: Market Place, Chipping Norton, OX7 5NA

Closing date: Monday 9th November 2026

Love retail and making a difference?

Our busy charity shop is looking for a Zero Hours Cover Supervisor to help keep the shop running smoothly, support our volunteers, and welcome customers searching for their next great find.

More about the role

Customer service is at the heart of everything we do. You'll ensure every visitor feels welcome - two-legged or four! - and that the shop is a friendly, inviting place to browse. You'll also champion Blue Cross and the incredible work we do for pets and people whenever the opportunity arises.

On the sales side, you'll drive Gift Aid sign-ups, process donations, price items to maximise fundraising and keep the shop floor looking its best. From eye-catching window displays to tidy rails and shelves, you'll ensure everything is attractive, safe, and ready to sell. This new shop space is a great place to work, acting as a mini hub for stock, with plenty of treasures waiting to be discovered.

You'll also support our fantastic team of volunteers, keeping the day running smoothly while maintaining a positive and fun atmosphere. We have a highly motivated team who are brilliant, team-focused, and actively involved in local events, creating a busy but friendly working environment.

If you have retail management experience, enjoy variety, and thrive in a community-driven environment, this is a role where you can make a real difference every day.

This is a zero-hours contract, which means your hours will vary based on the shop's needs. For this role, the total hourly rate is £14.24, including additional elements like holiday pay.

About you

You'll bring previous retail experience, including some time spent supervising or managing and you'll be confident working with all sorts of customers. Flexibility is important as shifts vary so you'll be happy to jump in when needed. You'll also be organised, practical and ready to get stuck into whatever the day brings.

• Support and motivate our wonderful volunteers
• Help customers feel right at home (dogs too!)
• Keep the shop floor looking its best
• Make sure donations are processed, priced, and ready to sell
• Bring energy, organisation and a sense of humour to the shift

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.

Our generous benefits package includes:

• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
• Pension scheme with enhanced employer contribution
• Charity worker discounts across a variety of retailers

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

If you'd like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page