Retail Catering Assistant

NHS National Services Scotland; Glasgow; On-site; GBP 10,000 - 14,000; Part time

Benefits offered by this job

NHS Pension Scheme

Cycle to Work Scheme

Study bursaries

Learning opportunities

27 days annual leave

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) is seeking motivated Catering Assistants for the Queen Elizabeth University Hospital to deliver high-quality food service to patients, staff and visitors.

These four part-time posts offer varied shifts including weekends, pro‑rata pay, barista service, HACCP compliance and extensive NHS benefits with career development opportunities.

Flexible working arrangements and supportive policies help work-life balance within the department.

Qualifications

• Experience working in a fast-paced catering environment.
• Excellent communication and organizational skills; able to work effectively as part of a team.
• Experience in Barista service.

Responsibilities

• Serving patients, staff and visitors.
• Cash Handling
• Customer Care
• Barista Service
• Organising hospitality for small and large functions
• General Catering Duties
• Completion and maintenance of HACCP documentation and adherence to all food safety procedures.
• Ensuring compliance with departmental Health and Safety regulations and policies.

Skills

Fast-paced catering experience

Excellent communication

Barista skill

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

The Retail Department at the Queen Elizabeth University Hospital is seeking to appoint motivated and experienced Catering Assistants to join our team. The successful candidates will be responsible for carrying out a wide range of catering duties within our on-site retail outlet, ensuring the delivery of a high standard of food service, food safety, and customer service.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).

Duration, Location, and Working Pattern:

There are 4x part-time posts available with the following hours:

2x 4 hours per week

2x 15 hours per week

These are the shift patterns available:

1 – Sunday only 1 – Monday only 2 - Monday-Friday with hours to be worked between 7am & 7pm on a rota basis.

The roles are based at Queen Elizabeth University Hospital.

the shifty pattern for the posts are 5 over 7 pattern and require weekend work. The location is the Queen Elizabeth University Hospital.

Please note the salary is Pro Rata for part time hours.

Key responsibilities:

Main Duties and Responsibilities:

• Serving patients, staff and visitors.
• Cash Handling
• Customer Care
• Barista Service
• Organising hospitality for small and large functions
• General Catering Duties
• Completion and maintenance of HACCP documentation and adherence to all food safety procedures.
• Ensuring compliance with departmental Health and Safety regulations and policies.

Knowledge, training, qualifications and/or experience required to do the job:

Essential Criteria:

• Experience working in a fast-paced catering environment.
• Excellent communication and organisational skills, with the ability to work effectively as part of a team.
• Experience in Barista skill

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as "various", we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

Candidates must provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools or other third-party assistance to generate, draft or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the recruitment process.

Christopher Cimei, Retail Manager, 0141 452 2447, [e-mail]