Retail Brand Ambassador — Territory Lead

Service Innovation Group; Horsted Keynes; On-site; GBP 18,000 - 28,000; Full time

Benefits offered by this job

Life Assurance

Holiday Allowance

Holiday Trading

Electric Car Scheme

HEKA

Family-Friendly Benefits

Retail Discounts

Tech & Home

Professional Development

Employee Assistance

Job summary

Service Innovation Group is seeking an ambitious Brand Ambassador to manage a retail territory, representing leading brands across multiple store environments. You will ensure products are merchandised to planograms and drive in-store standards with autonomy.

In this field-based role you’ll build strong relationships with store teams, report via CRM, and deliver against client KPIs while attending national team meetings. Flexible, independent work in a fast-paced retail setting.

Responsibilities

• Work independently across a defined territory, delivering your fortnightly call schedule efficiently across multiple retailers.
• Build strong relationships with key store contacts to support brand standards and in-store execution.
• Ensure products are merchandised in line with agreed planograms.
• Identify and resolve stock availability issues in partnership with store teams.
• Install and maintain point-of-purchase materials to a high standard.
• Adapt positively to short-term activity changes and evolving priorities.
• Deliver against client KPIs and agreed objectives.
• Accurately complete reporting via CRM systems.
• Store and manage a small amount of stock and equipment at home.
• Attend national team meetings and field accompaniments as required.

Job description

Service Innovation Group is seeking an ambitious Brand Ambassador to manage a retail territory, representing leading brands across multiple store environments. You will ensure products are merchandised to planograms and drive in-store standards with autonomy.

In this field-based role you’ll build strong relationships with store teams, report via CRM, and deliver against client KPIs while attending national team meetings. Flexible, independent work in a fast-paced retail setting.