Tech Brand Ambassador — Retail Territory Lead

Service Innovation Group UK Ltd; Hexham; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Life assurance

Holiday allowance

Holiday trading

Electric car scheme

HEKA wellbeing allowance

Family-friendly benefits

Retail discounts

Tech & Home salary sacrifice

Professional development

Employee assistance programme

Job summary

Service Innovation Group UK Ltd is seeking a Brand Ambassador to manage a retail territory, representing Apple and other major brands across store environments. You will drive flawless in-store execution, build relationships with store teams and manage stock and merchandising with autonomy.

This field-based role requires independence, proactive communication, and strong use of CRM reporting. You will attend national meetings and report progress, with a focus on delivering client KPIs and

Qualifications

• Full, valid UK driving licence.
• Ability to influence and build rapport.
• Self-motivated with a proactive attitude.
• Excellent time management.
• Confident using technology and email systems.
• Professional and smart approach.
• Proficiency with technology & software.

Responsibilities

• Work independently across a defined territory, delivering your fortnightly call schedule efficiently across multiple retailers.
• Build strong relationships with key store contacts to support brand standards and in-store execution.
• Ensure products are merchandised in line with agreed planograms.
• Identify and resolve stock availability issues in partnership with store teams.
• Install and maintain point-of-purchase materials to a high standard.
• Adapt positively to short-term activity changes and evolving priorities.
• Deliver against client KPIs and agreed objectives.
• Accurately complete reporting via CRM systems.
• Store and manage a small amount of stock and equipment at home.
• Attend national team meetings and field accompaniments as required.

Skills

Driving licence

Influencing

Time management

Tech savvy

Professionalism

Tools

CRM systems

Email systems

Job description

Service Innovation Group UK Ltd is seeking a Brand Ambassador to manage a retail territory, representing Apple and other major brands across store environments. You will drive flawless in-store execution, build relationships with store teams and manage stock and merchandising with autonomy.

This field-based role requires independence, proactive communication, and strong use of CRM reporting. You will attend national meetings and report progress, with a focus on delivering client KPIs and