Retail Branch & Transfer Manager

WeBuyAnyCar; Bedford; On-site; GBP 21,000 - 28,000; Full time

Job summary

A leading car-buying service in the UK is seeking a Retail Branch & Transfer Manager to oversee branch operations and ensure excellent customer service. The role involves buying cars, handling customer interactions, and working independently in a target-driven environment. Ideal candidates should have a valid UK driving license and strong communication skills. Competitive salary plus bonuses. Join us as we continue to grow our brand across the country.

Benefits

Discounted Gym Membership

Team social events budget

Monthly & Annual Bonuses

Healthcare Cash Plan

Pension Scheme

Structured Progression Programmes

Qualifications

• Current full UK manual driving license is essential.
• Experience in target-driven environments preferred.
• Strong communication skills are necessary.

Responsibilities

• Main point of contact for customers, ensuring efficient branch operations.
• Achieve appointments and meeting targets through contacting customers.
• Conduct appraisals, negotiate prices, and deliver customer service.

Skills

Customer-focused communication

Time management

Negotiation skills

Pressure handling

Job description

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About The Role

Job: Retail Branch & Transfer Manager

Salary: £21,680 per year (OTE 27,296)

Bonus: Fantastic monthly bonus and annual bonus based on company performance

Hours: You will work 34 hours per week on a rotational shift pattern of 4 days on 3 days off. Weekend work is involved.

We are the UK's favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month

We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team.

Don't worry if you don't know anything about cars, we will teach you everything you need to know and so much more.

Responsibilities

• First-and-foremost our Sales Executives buy cars, but also ensure the efficient running of their branches. You are the main point of contact for our customers.
• Contact customers and prioritise your diary to achieve appointments and meet targets.
• Doing appraisals on cars, negotiating prices, closing deals, and delivering exceptional Customer service to our customers.
• Liaising with the back office and work colleagues through.
• When you are not buying cars you will be assisting the transport department as required

Requirements

• A current full UK manual driving license
• Experience of working in a target driven environment
• Customer-focused with excellent communication skills and telephone manner
• Ability to work well under pressure and by yourself (lone working)
• Ability to organise and prioritise own workloadBe able to build lasting relationships with clients/customers.
• Excellent administration and IT skills

Extra Benefits

• Discounted Gym Membership
• Team social events budget available to all!
• Monthly & Annual Bonuses, Incentives & Rewards
• Accrue Extra Holidays for Length of Service!
• Healthcare Cash Plan
• Pension Scheme
• Structured Progression Programmes & Pay Increases

The position would best suit an experienced customer-facing professional such as a Sales Executive, Retailer or Hospitality specialist who is used to working independently and wants the opportunities made available by a market-leading brand.

About Us

We are the UK's favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month