Retail Associate: Welcoming Service in a Fast-Paced Store

JD GROUP; Sunderland; Vor Ort; GBP 19.000 - 23.000; Vollzeit

Zusammenfassung

JD Group in Sunderland is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers confidently, help with product information, keep displays sharp, replenish stock, and support daily store operations.

Join a fast-paced retail team where teamwork, initiative, and a positive attitude are valued. You will learn new skills, follow company processes, and contribute to maintaining high presentation and service standards.

Qualifikationen

• Greeting customers and providing product information.
• Ability to adapt communication style to different customers.
• Maintaining high standards of presentation and stock replenishment.
• Willingness to learn and follow company processes.
• Ability to work collaboratively with colleagues.

Aufgaben

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Kenntnisse

Customer service

Teamwork

Communication

Organisation

Learning mindset

Jobbeschreibung

JD Group in Sunderland is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers confidently, help with product information, keep displays sharp, replenish stock, and support daily store operations.

Join a fast-paced retail team where teamwork, initiative, and a positive attitude are valued. You will learn new skills, follow company processes, and contribute to maintaining high presentation and service standards.