Retail Assistant - M&S Simply Food

Moto Hospitality; Gillingham; On-site; Full time

Job summary

Moto Hospitality is looking for enthusiastic individuals to join as Retail Assistants at Medway Services. This role involves providing exceptional customer service, receiving deliveries, and maintaining stock levels. With a competitive pay rate and various benefits, this opportunity is perfect for those seeking a rewarding career in hospitality.

Benefits

Up to £440 annual bonus scheme

Up to 60% colleague discount

Enhanced benefits including pension and sick pay

Funded development opportunities

Weekly Pay

Qualifications

• No prior experience required; training will be provided.
• Must be enthusiastic and willing to learn.

Responsibilities

• Serving customers in a timely manner
• Maintaining stock levels and cleanliness
• Handling customer enquiries and operating tills

Skills

Customer service

Enthusiasm

Job description

Retail Assistant - £12.25ph

Address: Medway Services, M2 Junction 4 and 5, Rainham, Gillingham ME8 8PQ

Joining Moto is easy. We're not seeking colleagues with years of customer service experience in hospitality or retail; we're looking for enthusiastic people to be part of our amazing team, delivering M&S Simply Food’s high-quality range of food and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills; we’ll teach you everything you need to know.

What we offer our Retail Assistants:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more…
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Retail Assistant:

• Serving customers in a timely manner
• Receiving deliveries and stock replenishment
• Providing exceptional customer service
• Maintaining stock levels by replenishing displays and fridges
• Handling customer enquiries
• Operating tills and handling cash
• Maintaining standards around product quality and cleanliness

Being a motorway services area means some of our sites will have limited or no access through public transport, so please ensure you can access the site before applying.

Similar roles might include team member, retail assistant, general or customer service assistant. You might even be looking for a career change as a carer, cleaner, or warehouse assistant. We’d love to hear from you!

Hourly rates of pay may differ for under 18s.

Where our customer’s journey pauses, yours just begins

Apply today

• Please note internally this role is called Customer Service Assistant.
• Annual bonus scheme equivalent to 1 week's salary based on average hours worked.

Want to know what it's like to work for us? Find out from our colleague Terri.