Retail Assistant - WHSmith

Moto Hospitality; Gillingham; On-site; Part time

Job summary

A leading company in motorway services is seeking a Retail Assistant at Medway Services in Gillingham. This role offers a competitive hourly rate, bonuses, and extensive colleague discounts with popular brands. Join a team dedicated to exceptional customer service and enjoy development opportunities.

Benefits

Up to £440 annual bonus scheme

Up to 60% colleague discount

Enhanced benefits including pension and sick pay

Development opportunities including funded qualifications

Weekly Pay

Qualifications

• Enthusiastic individuals with a willingness to learn.
• No prior experience required.

Responsibilities

• Serving customers in a timely manner.
• Receiving deliveries and replenishing stock.
• Providing exceptional customer service.

Skills

Customer Service

Teamwork

Communication

Job description

Retail Assistant - £12.30ph - 21hrs per week

Address: Medway Services, M2 Junction 4/5, Rainham, Gillingham ME8 8PQ

Joining Moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re looking for enthusiastic individuals to be part of our team, delivering WHSmith’s travel essentials and exceptional customer service as we enhance the UK’s rest stop experience.

Don’t worry about the skills; we’ll teach you everything you need to know.

What we offer our Retail Assistants:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
• Enhanced benefits including pension, sick pay, maternity, paternity, and life assurance
• Development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Retail Assistant:

• Serving customers in a timely manner
• Receiving deliveries and replenishing stock
• Providing exceptional customer service
• Maintaining stock levels by replenishing displays and fridges
• Handling customer inquiries
• Operating tills and handling cash
• Maintaining standards around product quality and cleanliness

As a motorway services area, some sites may have limited or no access via public transport. Please ensure you can access the site before applying.

Similar roles include team member, retail assistant, customer service assistant, or roles in care, cleaning, or warehousing. We’d love to hear from you!

Hourly rates may differ for under 18s.

• This role is internally called Customer Service Assistant.
• Annual bonus scheme is approximately equivalent to 1 week's salary based on average hours worked.

Where our customers’ journey pauses, yours begins.

Apply today