Retail Assistant - WHSmith

Moto; Gillingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a forward-thinking company that is transforming the travel experience in the UK! As a Retail Assistant, you'll be part of a vibrant team dedicated to providing exceptional customer service. With no prior experience necessary, this role offers comprehensive training to ensure you have all the skills needed to succeed. Enjoy fantastic perks like generous discounts with popular brands, a bonus scheme, and opportunities for personal development. This is a perfect opportunity for those looking to start their career in a dynamic environment where your contributions truly matter.

Benefits

Up to £440 annual bonus scheme

Up to 60% colleague discount

Enhanced benefits including pension

Fabulous development opportunities

Weekly Pay

Qualifications

• Enthusiasm and willingness to learn are essential.
• No prior experience required; training will be provided.

Responsibilities

• Serve customers in a timely manner and handle enquiries.
• Maintain stock levels and ensure product quality.

Skills

Customer Service

Communication

Teamwork

Job description

£11.90 per hour

Address: Medway Services, M2 between Junction 4 and 5, Rainham, Gillingham ME8 8PQ

Joining Moto is easy; we’re not seeking colleagues with years of customer service experience in hospitality or retail. We’re just looking for enthusiastic people to be part of our amazing team, delivering WHSmith’s handy range of travel essentials and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills; we’ll teach you everything you need to know.

What we offer our Retail Assistants:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Retail Assistant:

• Serving customers in a timely manner
• Receiving deliveries and stock replenishment
• Providing exceptional customer service
• Maintaining stock levels by replenishing displays and fridges
• Handling customer enquiries
• Operating tills and handling cash
• Maintaining standards around product quality and cleanliness

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

*Please note internally this role is called Customer Service Assistant.

Apply today