Retail Assistant - M&S Simply Food

Moto Hospitality; Chippenham; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player in the hospitality sector is seeking enthusiastic individuals to join their dynamic team. As a Retail Assistant, you will play a crucial role in enhancing customer experiences at motorway service areas. With a focus on exceptional service, you'll be trained to handle various responsibilities, from serving customers to maintaining stock levels. This role offers fantastic development opportunities and a supportive environment where your contributions are valued. If you're ready to embark on a rewarding journey in customer service, this is the perfect opportunity for you!

Benefits

Annual bonus scheme

Colleague discount up to 60%

Enhanced benefits including pension

Funded qualifications

Weekly Pay

Qualifications

• Enthusiasm and willingness to learn are key for this role.
• No prior experience required; training will be provided.

Responsibilities

• Serve customers in a timely manner and provide exceptional service.
• Maintain stock levels and handle customer enquiries.

Skills

Customer Service

Communication

Teamwork

Job description

£11.90 per hour

Address: Leigh Delamere Services, M4, Chippenham, Wiltshire, SN14 6LB

Joining Moto is easy; we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering M&S Simply Food’s handy range of high-quality food and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills, we’ll teach you everything you need to know.

What We Offer Our Retail Assistants:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What You Will Be Doing As a Retail Assistant:

• Serving customers in a timely manner
• Receiving deliveries and stock replenishment
• Providing exceptional customer service
• Maintaining stock levels by replenishing displays and fridges
• Handling customer enquiries
• Operating tills and handling cash
• Maintaining standards around product quality and cleanliness

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

Where our customer’s journey pauses, yours just begins.

Apply today:

• Please note internally this role is called Customer Service Assistant.
• Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period)

Want to know what it's like to work for us? Find out from our colleague Terri.